Account Manager- Enterprise Business

Role: Account Manager- Enterprise Business

Role Overview:
We are looking for a high-impact Account Manager – Enterprise Business to own and grow a portfolio of strategic enterprise clients at apna. This is a farming-first role focused on driving growth within existing accounts, strengthening long-term partnerships, and maximizing client value rather than new logo acquisition. You will act as a trusted advisor to senior stakeholders and drive revenue expansion through deeper engagement, solutioning, and execution excellence.

Key Responsibilities
·      Own and grow a portfolio of large enterprise and strategic accounts
·      Build strong relationships with CXOs, HR leaders, and TA stakeholders
·      Drive upsell, cross-sell, renewals, and overall account expansion
·      Identify whitespace opportunities across teams, roles, and geographies
·      Ensure high client satisfaction, retention, and long-term value creation
·      Act as the primary point of contact and resolve complex client challenges
·      Deliver strong hiring outcomes by collaborating with internal teams
·      Track and improve key metrics such as NRR, MRR, and funnel efficiency
·      Lead data-driven conversations, conduct Monthly Business Reviews and Quarterly Business Reviews with clients
·      Position apna as a strategic partner through insights and execution excellence

Requirements
·      5+ years of experience in Enterprise Account Management, Client Success, or B2B Sales
·      Experience managing large or strategic accounts
·      Background in B2B, SaaS, or HRTech preferred
·      Proven track record in account growth, retention, and expansion

Core Skills, Success Metrics and Ideal Profile

• Strong stakeholder management with CXO exposure and ability to influence senior leaders
• High commercial acumen with ownership of revenue growth and Net Revenue Retention
• Proven track record of driving upsell, cross-sell, renewals, and account expansion
• Excellent communication and ability to lead structured business reviews
• Experience managing INR 2 to 5 Cr plus account portfolios
• Ability to navigate complex, multi-stakeholder environments and drive outcomes
• Thrives in fast-paced, high-ownership roles