Account Manager - Health Sector

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Role Specifications:

Project Management

• Assume responsibility for managing our Health Sector clients

• Set priorities while executing projects.

• Address problems and issues, appraise seniors of the progress, problems and risks if any.

Project Execution / Client Servicing

• Provide technical inputs for the field of healthcare, analysis, conceptualise solutions, prepare reports and presentations.

• Front-ending with clients and raising new topics with them while taking charge of client meetings.

• Support AD/ Director to negotiate on behalf of clients where necessary and manage client perception with respect to the project.

Business Development

•  Identify and keep seniors appraised of opportunities to market services, generate visibility by participating in seminars etc.

• Generate ideas for transaction in terms of best practices, new techniques for executing jobs and be aware of key issues in negotiations.

• Develop and maintain excellent client relations in the healthcare field.

Professional Development

•  Keep abreast of new developments in the medical community, healthcare business and the regulatory environment.

•  Build a good network with peers and professionals in the field.

• Contribute to project team discussions.

Relationship Development

• Maintain cross – office interaction/Initiate cross – group interaction

Qualifications & Skills:

Educational Qualifications

A graduate / post graduate degree in health sciences would be preferable and / or a professional qualification in the field of public relations / marketing communication or advertising.

Experience

Minimum of four to six years of experience in public relations or communication after post-graduation.

Skills

An Account Manager must be able to manage the account teams and budgets of one or more sizable accounts.  An AM must be able to effectively delegate many tactical assignments on his/her accounts and accurately judge and edit the work of all SAE’s, AE’s, and AAE’s.  S/he must have a comprehensive level of understanding of the accounts s/he manages; their technology, products, markets, personnel, outside influencers, etc., and impart this knowledge to account teams and influencers. S/he must be familiar with all public relations tools, and be able to recommend these or alternative marketing activities to his/her clients. The AM must possess superior writing skills, as well as function as an effective editor for documentation. S/he must be able to work effectively with and counsel clients’ management and account team. The AM must also have the necessary and intellectual energy to manage accounts and people.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.