Account Operations Specialist

Job Description 

Position Overview: 

The Account Operations Specialist supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The Account Operations Specialist will support Vynamic Client Services and will report to Head of Client Services, interacting extensively with the Account Leads and Client Executives. 

Location: India (UK hours) 

Qualifications: 

• Minimum of 3 years of experience with reporting/analytics 

• Experience working in or with a Sales Operations, Client Operations, or Business Development function preferred 

• Bachelor’s degree required  

• Strong knowledge of MS Office Products including Excel, PowerPoint and SharePoint. 

• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce, HubSpot) 

• Basic working knowledge of reporting  

• Strong verbal and written communication skills 

• Excellent organizational skills, keeping track of many moving pieces amid constant change 

• Strong analytical skills  

• Ability to interface effectively with internal team members and external parties 

• Ability to prioritize and multi-task successfully in a fast-paced environment 

• Excellent follow-up skills and attention to details 

• Operates within Inizio Ignite values