Accountant Cum Receptionist

Reception & Front Desk Duties

• Greet and guide patients, attendants, and visitors courteously.
  

• Register patients, manage appointments, and maintain patient records.
  

• Answer incoming calls, respond to inquiries, and redirect calls as needed.
  

• Ensure timely check-in and check-out processes for patients.
  

• Maintain cleanliness and professional appearance of the front desk area.
  

Billing & Accounts

• Generate invoices for dialysis sessions and other services rendered.
  

• Maintain accurate records of payments (cash, UPI, card, or insurance).
  

• Reconcile daily collections and submit cash reports to the finance/admin team.
  

• Maintain petty cash and ensure documentation of all cash transactions.
  

• Coordinate with insurance providers for billing and claims processing.
  

Administrative Support

• Maintain and update patient database and documentation.
  

• Assist in procurement by maintaining stock records of consumables and informing the concerned team for replenishment.
  

• Help with HR-related clerical work (e.g., staff attendance reports).
  

• Support in monthly financial reporting to head office/accountant.
  

Requirements

Technical Skills

• Proficiency in MS Office (especially Excel and Word).
  

• Experience with accounting software (Tally, Zoho Books, or equivalent) is an advantage.
  

• Familiarity with billing systems used in healthcare is a plus.
  

Communication & Soft Skills

• Good verbal and written communication in English and local language.
  

• Courteous, empathetic, and professional in dealing with patients and families.
  

• Attention to detail and strong organizational skills.
  

• Ability to multitask and handle stressful situations calmly.