Accounts Receivable

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Job Description

Prime Function:

• Supervise and coordinate the activities of the Accounts Receivable section.
• To ensure efficient and timely collection of receivables.
• Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
• Calculate and enter charges for interest, refunds, or related items.
• Responsible for account statements or other related reports as per the standards.
• Any matter which may affect the interests of ACCOR should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of ibis, Nashik to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management

• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources.

Operational Management

• Supervise and coordinate activities of the Accounts Receivable section of ibis,nashik.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
• Responsible for compliance of established practices, and keeping abreast of current changes and standards.
• Develop and recommend operating policies and procedures for Accounts Receivable section.

Occupational Health & Safety

Employee Responsibility

All employees are responsible for complying with the relevant OHS&E legislation and policies.

This will include in particular:

• Taking care of themselves and others.

• Co-operating with Accor Hotel instructions including Safe Work Method Statements, Safety and other Procedures and Training.

• No interfering with or misusing safety equipment.

• Reporting all hazardous situations.

• Following all reasonable instructions from a manager

Additional Information

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits