Accounts Receivable Analyst

Summary:

The Accounts Receivable Analyst is responsible for the delivery of key AR tasks and processes, including customer billing, payment application/reconciliation, auditing, researching, and resolving discrepancies, and collection of past due receivables. This position requires timely and accurate completion of detailed tasks in a fast-paced and dynamic environment.

The ideal candidate will be able to learn Pinnacle’s Accounts Receivable process and system design and over time be able to assist with design and solution testing for new customer A/R setup and operational processes.

Process – Process daily/weekly invoices, expense reports, corporate card reconciliation, vendor payment ensuring the activity is recorded in correct period with correct GL accounts and all other required codes. Collaborate with closing team to support AP related tasks for monthly closing of the books. Monitor AP Deskpro to ensure AP Analyst has handled all tickets with expected standards.

Audit & Compliance – Ensure compliance with Pinnacle Group policies, contractual requirements, and relevant legal and regulatory requirements, including process controls and reporting

Customer Service – Create a service-focused team culture that delivers an excellent experience to consultants and Pinnacle’s recruiters, account managers, and suppliers

Team Development – Train, coach, and develop team members (offshore service providers); work in collaboration with the Finance Manager on performance, attendance, and conduct issues as well as staffing or resourcing needs

SLAs & KPIs – Ensure attainment of all internal SLAs and KPIs related to Accounts Payable and report on related metrics

Technology Footprint – Administer, support, and provide training on key technology used in the Accounts Payable process, including Dynamics, ReQlogic, Concur, etc

Project Mgmt. – Ad-hoc reports and carry out special projects and other duties as directed

Job Responsibilities:

• Bachelor’s degree in Accounting, Finance, Business, or other analytical majors
• 5+ years of prior work experience in Accounts Receivable or Accounting field
• Knowledge of basic accounting principles and functions, and understanding of US GAAP
• Microsoft Excel proficiency to include pivot tables, V-lookups, charts, data breakdown, summary, & analysis
• Intermediary to advanced MS Excel, MS Access, and SQL skills is a plus