Accounts Receivable Officer

Job Summary

We are looking for a detail-oriented and
proactive Accounts Receivable Officer to manage customer receivables,
invoicing, collections, reconciliations, and related accounting activities. The
role will be responsible for ensuring timely collections, maintaining accurate
customer accounts, resolving billing discrepancies, and providing regular
receivables and ageing reports to management.

Key
Responsibilities

Accounts
Receivable & Collections

• Manage
  the complete accounts receivable cycle from invoicing through payment
  collection.
  
• Monitor
  customer outstanding balances and ensure payments are received within
  agreed credit terms.
  
• Conduct
  regular follow-ups with customers through emails and calls for overdue
  payments.
  
• Maintain
  and track customer-wise ageing reports and collection status.
  
• Escalate
  long-outstanding and high-risk accounts to the Finance Manager.
  
• Maintain
  proper documentation of collection follow-ups, commitments, and payment
  status.
  

Billing
& Invoicing

• Prepare
  and issue accurate customer invoices, credit notes, and debit notes.
  
• Verify
  billing information against contracts, purchase orders, agreements, and
  agreed payment terms.
  
• Coordinate
  with Sales, Operations, and other internal teams to resolve billing
  issues.
  
• Respond
  to customer queries relating to invoices, statements, payments, and
  account balances.
  

Reconciliation
& Accounting

• Perform
  customer ledger and account reconciliations on a regular basis.
  
• Identify
  and resolve payment discrepancies, short payments, unidentified receipts,
  and billing differences.
  
• Record
  customer receipts and adjustments accurately in the accounting/ERP system.
  
• Assist
  with bank reconciliation and month-end closing activities.
  
• Maintain
  accurate customer master data and supporting documentation.
  
• Maintain
  a Dashboard which comprises status of collection and action points.
  

MIS &
Reporting

• Prepare
  weekly/monthly Accounts Receivable ageing reports.
  
• Prepare
  collection trackers and expected collection forecasts.
  
• Monitor
  key AR metrics such as overdue receivables and collection performance.
  
• Provide
  regular MIS reports to management and highlight collection risks and
  trends.
  

Compliance
& Audit Support

• Ensure
  invoices and accounting records comply with applicable company policies
  and statutory requirements.
  
• Have a
  working understanding of GST and TDS as applicable to customer
  billing and collections.
  
• Support
  internal and statutory audits by providing AR schedules, reconciliations,
  invoices, and supporting documents.
  

Cross-Functional
Coordination

• Coordinate
  with Sales, Operations, Customer Service, Legal, and Finance teams to
  resolve customer disputes.
  
• Participate
  in collection review meetings and provide updates on key accounts.
  
• Work
  collaboratively to improve the company's cash flow and reduce overdue
  receivables.
  

Required
Skills & Competencies

• Strong
  knowledge of Accounts Receivable and basic accounting principles.
  
• Good
  understanding of customer ageing, collections, reconciliations, and
  invoicing.
  
• Working
  knowledge of GST and TDS.
  
• Good
  command of MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables,
  filters, and basic data analysis.
  
• Experience
  with Tally Prime, SAP, Oracle, Zoho Books, or another ERP/accounting
  system.
  
• Strong
  written and verbal communication skills.
  
• Good
  negotiation and follow-up skills.
  
• Ability
  to manage multiple customer accounts and meet collection deadlines.
  
• Professional
  and persistent approach toward customer follow-ups.
  

Preferred
Experience

• 2–4
  years of experience in Accounts Receivable, Collections, Billing, or
  General Accounting.
  
• Experience
  in a B2B environment will be preferred.
  
• Experience
  working with ERP/accounting software and Excel-based MIS.
  
• Candidates
  with immediate or short notice periods may be preferred.
  

Key
Performance Indicators (KPIs)

• Collection
  against monthly invoices
  
• Reduction
  in overdue receivables.
  
• DSO /
  Days Sales Outstanding.
  
• Accuracy
  and timeliness of invoicing.
  
• Timely
  reconciliation of customer accounts.
  
• Resolution
  time for billing/payment disputes.
  
• Accuracy
  and timely submission of AR/MIS reports.