Administration Assistant

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

We are seeking a Sales Operations Executive to join our supportive and collaborative Sales Operations team. The role provides specialist sales support services including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Key Responsibilities

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively
• Proficiency in using relevant software applications, such as Microsoft Office
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment

• Company culture that fosters learning and development through training and mentoring programs
• Opportunities for professional development and career advancement