Admission Councellor

Job Description: Admission Counselor

Position Title: Admission Counselor

Department: Sales & Marketing

Location: Vipul Agora Mall, Sector-28, MG Road, Gurgaon, Haryana

Employment Type: Full-time

Working Days: 6 days per week

Compensation: Fixed salary + lucrative performance-based incentives

About Cyboard School

Cyboard School is a leading online school committed to delivering high-quality, technology-enabled  education to students across India and internationally. As an innovator in digital learning, Cyboard School  integrates modern pedagogy, personalized instruction, and interactive virtual classrooms to create a  transformative learning experience. Our mission is to make high-quality schooling accessible, flexible,  and future-ready for every learner. With a strong emphasis on academic excellence, student engagement,  and parent satisfaction, Cyboard School continues to set new benchmarks in the ed-tech and virtual  schooling ecosystem.

Role Overview

The Admission Counselor is responsible for managing the complete admission lifecycle—counseling,  follow-ups, conversions, and enrollment. This is a target-driven role with strong incentives. The position  does not involve lead generation; all leads are provided by the organization. The emphasis is on  effective engagement, accurate guidance, and high conversion rates.

Key Responsibilities

1. Counseling & Lead Handling (Leads Provided)

∙ Engage with prospective students and parents through calls, walk-ins, emails, and digital  channels.

∙ Conduct structured counseling sessions to understand academic goals and recommend suitable  programs.

∙ Provide accurate information on curriculum, fee structure, eligibility criteria, and admission  timelines.

∙ Maintain systematic follow-ups to ensure efficient lead nurturing and conversion.

2. Admissions & Enrollment Management

∙ Guide students through the entire application and enrollment process.

∙ Verify all required documents and ensure compliance with institutional guidelines. ∙ Coordinate entrance tests, interviews, and orientation activities.

∙ Maintain accurate, updated records in the CRM and admissions systems.

3. Conversion & Target Achievement

∙ Achieve weekly and monthly admission targets consistently.

∙ Optimize the given lead pool to maximize conversion opportunities.

∙ Prepare regular reports on lead status, follow-ups, and conversion performance.

Required Qualifications & Skills

Education

∙ Bachelor’s degree in any discipline; a postgraduate qualification is an advantage.

Experience

∙ 1–3 years in admissions counseling, inside sales, customer engagement, or education sector roles. ∙ Experience in target-driven sales environments preferred.

Skills

∙ Strong communication, presentation, and interpersonal abilities.

∙ Demonstrated capability to influence decisions and convert inquiries into enrollments. ∙ Proficiency in CRM tools, MS Office, and documentation processes.

∙ Strong organizational discipline and time management.

Key Competencies

∙ Target orientation

∙ Customer-centric approach

∙ Negotiation and persuasion

∙ Reporting accuracy

∙ Persistence and follow-through

Working Conditions

∙ Six-day work week; additional availability may be required during peak admission cycles. ∙ Fast-paced, performance-oriented environment.

Compensation & Benefits

∙ Competitive salary package.

∙ Attractive incentives linked to performance and target accomplishment.

∙ Growth and development opportunities.

∙ Supportive and collaborative work culture.