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Admission Counselor

icon building Company : Weekday Ai
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Admission Counselor

This role is for one of the Weekday's clients

Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA)

Min Experience: 0 years

Location: Pune

JobType: full-time

Key Responsibilities

1. Student Acquisition (New Enrollments)

  • Inbound & Outbound Calling: Connect with prospective learners through outgoing calls and handle incoming admission-related inquiries.
  • Consultative Counseling: Understand each student’s academic goals and career aspirations, recommending the most suitable courses based on their needs.
  • Academic Guidance: Provide clear and accurate information on course content, certifications, learning outcomes, and career trajectories.
  • Follow-ups: Consistently follow up with leads to support them through the admission process and convert inquiries into enrollments.
  • CRM & Data Management: Maintain detailed records of interactions, lead stages, and follow-up actions using CRM tools and Google Sheets.

2. Student Engagement (Support for Existing Students)

  • Relationship Management: Serve as a reliable point of contact for enrolled students, addressing their queries and guiding them throughout the program.
  • Issue Resolution: Assist students with concerns related to schedules, classes, study materials, or academic challenges, escalating when needed for timely resolution.
  • Retention & Upselling: Identify opportunities where current students may benefit from advanced programs and guide them toward additional course options.

3. General Responsibilities

  • Quality Compliance: Follow communication guidelines, maintain professionalism, and ensure empathetic interactions at all times.
  • Daily Reporting: Share updates with the Business Manager on new enrollments, student concerns, feedback, and unresolved issues.
  • Continuous Learning: Participate in training sessions, feedback discussions, and development programs to enhance communication and counseling skills.

Requirements

  • Fluency in Hindi and English (spoken).
  • Familiarity with tele-calling tools, CRM systems, and Google Sheets.
  • Strong communication, listening, and persuasion skills.
  • A student-centric mindset and problem-solving approach.
  • Ability to multitask, organize, and manage time effectively.
  • Positive attitude, adaptability, and eagerness to learn.

Skills
Sales • Business Development • Counseling • Student Counseling

Original job Admission Counselor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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