Agile Product Management Advisor - HIH - Evernorth

Agile Product Management Advisor - HIH - Evernorth

Position Overview

The Agile Product Management Advisor uses specialized depth and experience to oversee the decomposition of business vision/ process flow to tangible MVPs, writing and modifying of complex technical functional requirements for products varying in complexity. The Advisor acts as conduit between business and engineering, steering the discussion towards futuristic, reliable solutions to solve complex business problems.

The Agile Product Management Advisor is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical, operational aptitude and experience to understand, incorporate and translate business use cases/needs to system flow charts, story maps and refined story shells. The Advisor is also adept at Product / Software Lifecycle handling and contributes to / challenges design proposals to deliver optimal solutions on-time and on-budget. Adept at representing requirements in actionable, measurable outcome driven approach. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end.

Responsibilities

• Proactive and takes an active role in understanding the business case, why a change is being requested and learning the desired future state.
• Focused on continuous learning, adopting probe and learn approach for self-learning
• Leverages knowledge of the product’s value stream and system interactions to identify when new features or product changes are needed to achieve business value.
• Has a sound understanding of breaking down a problem/ ask to requirements.
• Understands the aspects of well-rounded requirements (functional/ non-functional)
• Communicates stakeholder goals and expected outcomes to the engineering/ Solution Architect/ Principal engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering.
• Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest. Responsible for maintaining product technical roadmap and advocating prioritization at the right time for non-functional work.
• Adept at building relationship with business, technology partners to establish a circle of trust with stakeholders.
• Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.).
• Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities.
• Leads sprint planning , story refinement , feature elaboration sessions with business and technology stakeholders.
• Actively participates in planning sessions that form cohesive, iterative plans and ensure the team’s work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams).
• Proactively resolve upstream dependencies and resolve conflict effectively across teams.
  Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos.
• Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners.
• Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.)
• Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.).
• As a member of the team, drives complex projects from an end to end perspective, understanding the business logic end to end and helping orchestrate requirements with all cross functional dependency teams.
• Ability to be succinct and crisp in representing stories, risks and updates. Ability to provide program updates to Sr leaders at various level as required by project/ program.
• Detail oriented and possesses excellent task management, documentation skills.

Qualifications

Required Skills:

• Agile/Scrum experience required preferably Agile SAFe certified.
• JIRA/Confluence/Service Now/ MS 365/ AI literacy
• Excellent Verbal and Written Communication skills
• Ability to navigate difficult discussions using data as evidence for best next steps and resolution.
• Ability to build strong relationships with stakeholders, execution team and peers.

Required Experience & Education: 

• 10 - 13 Years with 6+ Years experience in Product /software management development or maintenance.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Demonstrate ability to perform root cause analysis and suggest rectification options.
• Strong verbal and written communication skills – Should be able to provide technical and functional impact summary of the managed incidents
• Development/ Design experience preferred
• Previous Product Management experience driving complex business products required.
• Certification in Product Management (SAFe/POPM/AI Product Mgmnt etc..) preferred; not mandatory.
• Proven track record of excellent communication and stakeholders

Location & Hours of Work

• Full-time position, working 40 hours per week.
• Work Timings: 2.30 PM to 11.30 PM IST (Expected overlap with US hours)
• Primarily based in the HIH office in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services