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Agm - IT

Job Description - Agm - IT


JOB PURPOSE

To lead, plan, implement, and manage IT infrastructure, technology systems, enterprise applications, networks, cybersecurity, vendor management, and end-user IT support for Real Estate projects, ensuring reliable, secure, scalable, and business-aligned technology solutions across project sites, corporate offices, operational facilities, and smart building environments.


The role is responsible for ensuring that IT systems are aligned with project delivery schedules, business requirements, corporate IT policies, cybersecurity standards, and technology roadmaps for Real Estate developments.

ORGANISATION CHART

Head – Projects >> AGM IT

KEY ACCOUNTABILITIES




















































Key Accountability



Key Activities / Responsibilities



Expected Outcomes



1. Project IT Infrastructure Planning and Implementation



Plan, design, and implement IT infrastructure for new and existing Real Estate projects, including LAN, WAN, Wi-Fi, internet connectivity, server rooms, structured cabling, and network security.



Robust and scalable IT infrastructure available as per project and business timelines.



2. IT Systems Alignment with Project Requirements



Ensure IT systems are aligned with project delivery schedules, business needs, operational requirements, and facility management requirements.



Technology readiness supports project execution, facility operations, and business continuity.



3. Applications and Digital Systems Management



Evaluate, implement, deploy, upgrade, and manage business applications required for the Real Estate vertical, including user training and lifecycle management.



Effective adoption and usage of business applications across project and operating teams.



4. Enterprise Systems Integration



Support integration of enterprise systems with project operations and facility management requirements.



Seamless digital integration between project, operational, and facility management systems.



5. Vendor, OEM and Contract Management



Manage OEMs, system integrators, IT service providers, AMC contractors, technical proposals, BOQs, specifications, commercial submissions, and service-level performance.



Cost-effective, timely, and SLA-compliant delivery by vendors and technology partners.



6. IT Operations and End-User Support



Lead IT helpdesk and user support activities, resolve system, network, hardware, and software issues, and ensure minimum downtime.



High system availability, user satisfaction, and uninterrupted business operations.



7. Cybersecurity, Compliance and Governance



Implement IT security policies, access controls, antivirus, backup, disaster recovery solutions, and conduct audits and risk assessments in line with corporate IT and cybersecurity standards.



Secure, compliant, and resilient IT environment across Real Estate locations.



8. Smart Building and Technology Systems Enablement



Support technology integration for CCTV, access control, video door phones, BMS, audio visual systems, smart home technologies, and data centre / server infrastructure.



Technology-enabled, smart, secure, and operationally efficient Real Estate facilities.



 

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS































External Interfaces



Purpose



OEMs



Technology products, solutions, support, and upgrades



System Integrators



Implementation of infrastructure, networks, and technology systems



IT Service Providers



Operations support, AMC, field support, and managed services



Consultants and Contractors



Technical coordination, design alignment, and execution support



Telecom / Connectivity Providers



Internet, WAN, and communication connectivity services



 

INTERNAL INTERACTIONS



































Internal Interfaces



Purpose



Head – Projects / MEP Head



Reporting, project alignment, execution priorities, and decision support



Project Teams



IT infrastructure planning and site execution



Facility Management Teams



Integration of technology systems with operational requirements



Corporate IT Team



Policy compliance, cybersecurity, architecture, systems standards



Finance / Commercial Teams



Budgeting, BOQs, commercial evaluation, vendor payments



Business Stakeholders



Requirement gathering, service delivery, and issue resolution



 

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

Bachelor’s Degree in Computer Science, IT, Electronics, or related field

RELEVANT EXPERIENCE

15 to 18 years in IT infrastructure, IT projects, networks, applications, cybersecurity, and vendor management


Real Estate, Construction, Hospitality, Integrated Townships, Large Campus Projects

COMPETENCIES

  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus
  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking

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