AI Activation Strategist

AI Activation Strategist
Chennai, India

At Vendasta, we're leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We're proud to share that Vendasta has officially been named one of Canada's Most Admired Corporate Cultures for 2025!

About the Job

The mission of the AI Activation Strategist is to act as the primary architect and partner for clients, transforming business needs into functional AI-driven solutions within the Vendasta ecosystem. The incumbent of this role demonstrates a full-stack service mindset, deep AI fluency, and consultative communication skills, and will be responsible for end-to-end client scoping, workflow validation and setup, and post-delivery AI optimization. The successful candidate will also leverage AI technologies to streamline execution, identify insights, and drive innovation across their responsibilities.

Your Impact

As a AI Activation Strategist, you'll work with clients, Senior Specialists, and AI Workflow Architects to:

• Consult with clients to deeply understand their business objectives and identify opportunities for AI integration


• Design tailored AI solutions based on available Vendasta AI technologies (e.g., Rep AI, Content AI)


• Act as the single point of contact, eliminating internal hand-offs between departments


• Build, configure, and validate AI workflows and "AI Employees" within the Vendasta platform


• Ensure technical integrity of the setup, troubleshooting issues before delivery and automating repetitive tasks using AI where applicable


• Partner with Senior Specialists or AI Workflow Architects only for high-complexity customizations


• Demo and showcase the validated AI solution to the client for final approval


• Train clients on the solution to ensure self-sufficiency and long-term adoption, embedding AI in cross-functional processes


• Monitor AI performance metrics, auditing and adjusting the AI to improve accuracy and success rates
  

What You Bring to the Table

Candidates should bring 2+ years of experience in Client Success, Implementation, Technical Consulting, or a related field, preferably within a SaaS or technology environment, along with a Bachelor's degree (preferably in Business, Communications, Information Technology, or a related field).
You must possess strong AI fluency—including an understanding of LLM capabilities, prompt engineering, and customizing AI workflows within a SaaS environment—as well as analytical auditing skills to monitor AI outputs for errors and make iterative adjustments. Clear written and verbal communication and consultative communication skills to translate complex AI concepts into business value for SMBs are required.

About Vendasta
We help businesses get more customers. And keep them. We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy:

• Competitive health benefits, flex time, and annual work-from-anywhere options


• Equity opportunities and a chance to directly shape our AI future


• A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning


• A place where building AI isn’t just a buzzword, it’s the core of everything we do
  
  

Perks:

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We’re driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you’ll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Discover your potential. Build something that matters.

Help us lead the AI revolution from right here in Chennai.