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AI QA Engineer

Job Description - AI QA Engineer

Immediate joiners required !! 2 days WFO - Hinjewadi Phase 3

Who are we

Fulcrum Digital is an agile and next -generation
digital accelerating company providing digital transformation and technology
services right from ideation to implementation. These services have
applicability across a variety of industries, including banking & financial
services, insurance, retail, higher education, food, healthcare, and
manufacturing.

Key Responsibilities

  • Design and execute test cases for LLM agents, RAG pipelines,
    agentic workflows
    , and AI -assisted decision tools

  • Validate AI outputs against ground truth using
    structured accuracy scoring (NAICS, risk exposure flags, hazard group
    mapping)

  • Detect hallucinations, reasoning gaps, source fabrication,
    and misattributions
    in model -generated content

  • Run multi -model comparative testing across GPT, Claude,
    Gemini, and Perplexity — evaluating accuracy, latency, and output
    completeness

  • Test prompt versions iteratively and track accuracy
    changes across prompt cycles

  • Validate citation accuracy, document ingestion pipelines,
    and cross -document context handling

  • Design edge case and negative tests for AI -specific
    failure modes — content filter triggers, tool call limits, missing
    documents, and incomplete synthesis

  • Perform regression testing after model upgrades, prompt
    changes, and backend fixes, and maintain structured QA sign -off in JIRA


What Makes This Role Different from
Traditional QA

  • You evaluate whether an AI is reasoning correctly — not
    just whether the UI behaves as expected

  • You build evaluation rubrics for non -deterministic outputs and apply LLM -as -a -Judge techniques to score quality at scale
  • You treat every model or prompt change as a potential
    accuracy regression
    , not just a functional one

  • You understand that in live AI systems, a passing test today
    does not guarantee a passing test tomorrow


Required Skillsets

  • 7–8 years of QA experience with minimum 2 years in
    Generative AI / LLM -based projects

  • Hands -on experience testing chatbots, RAG systems, or
    agentic AI pipelines

  • Proven ability to perform ground truth validation and
    detect hallucinations and reasoning failures

  • Familiarity with multi -model evaluation, prompt -aware
    testing, and JIRA -based defect reporting

Preferred Skillsets

  • Background in insurance or regulated industries;
    exposure to underwriting or risk classification concepts

  • Familiarity with Azure OpenAI, AWS Bedrock, or
    SharePoint -integrated AI environments

  • Knowledge of AI governance, content filtering, and PII
    redaction
    validation



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