Airline Digital Delivery Leader - Web & Mobile

This role is for one of the Weekday's clients

Location: (e.g., Gurgaon / Bangalore / Hybrid)

Experience: 15–22 years

Industry: Airline / Travel / Digital Commerce

Reports to: Head of APAC Delivery

We are seeking a high-impact Digital Delivery Leader to drive rapid, high-quality execution of web and mobile platforms within a large-scale airline ecosystem. This role carries full accountability for end-to-end digital delivery across design, product, engineering, QA, DevOps, and release management, working closely with CXOs and senior business leaders.

The ideal candidate operates with an execution-first mindset, ensuring predictable releases, platform stability, and measurable business outcomes across customer-facing digital channels. This position demands strong operational rigor, data-driven leadership, and the ability to scale teams while managing complex dependencies in a mission-critical environment.

Key Responsibilities

1. End-to-End Digital Delivery Ownership

• Own full lifecycle delivery of web and mobile platforms: discovery → design → development → testing → release → operations.
• Ensure predictable, high-velocity releases aligned with product and business roadmaps.
• Lead multiple Agile pods/squads delivering in parallel.
• Drive high-quality releases through strong engineering and QA discipline.
• Oversee portfolio delivery from concept through live operations and continuous optimization.

2. Cross-Functional Execution Leadership

• Serve as the single point of accountability across Product, UX/UI, Engineering, QA, DevOps, and external vendors.
• Ensure seamless handoffs between design, development, testing, and release.
• Manage cross-team dependencies and system integrations.
• Proactively identify and remove blockers, escalating risks when necessary.
• Align multiple squads to deliver against a unified roadmap.

3. CXO-Level Stakeholder Management

• Partner directly with CIO, CTO, CDO, Product leaders, and business heads.
• Present delivery dashboards, risks, and progress using data-driven insights.
• Translate strategic objectives into executable delivery plans.
• Lead governance, prioritization, and executive-level planning discussions.
• Act as the central voice of delivery within the organization.

4. Data-Driven Delivery Management

• Establish and monitor key delivery metrics such as:
• Velocity and throughput
• Release frequency
• Lead time and cycle time
• Defect leakage
• Uptime and performance
• Customer experience indicators
• Build real-time dashboards to provide leadership visibility.
• Use performance data to identify bottlenecks and optimize team efficiency.
• Continuously improve delivery processes based on measurable outcomes.

5. Agile & Operating Model Excellence

• Lead scaled Agile delivery across multiple squads.
• Implement best practices for sprint planning, release planning, dependency management, quality engineering, and DevSecOps.
• Improve delivery predictability and organizational maturity.
• Coach teams toward high performance, accountability, and ownership.
• Standardize delivery governance and operational frameworks.

6. Quality, Reliability & Speed

• Establish robust quality engineering standards.
• Ensure strong testing, performance validation, and monitoring frameworks.
• Drive CI/CD adoption and automated release processes.
• Maintain production stability and superior customer experience.
• Balance speed of innovation with platform reliability in a high-traffic airline environment.

7. Team & Vendor Leadership

• Lead large cross-functional teams (50–200+ members).
• Manage internal teams, partners, and third-party vendors.
• Foster a delivery culture centered on ownership, accountability, and measurable impact.
• Mentor delivery managers, program managers, and squad leads.
• Plan capacity, hiring strategies, and scaling initiatives.

Key Outcomes / KPIs

• Release predictability
• Speed to market
• Platform stability and uptime
• Customer experience metrics
• Defect reduction
• Delivery cost efficiency
• Squad productivity
• Business feature adoption

Required Experience

• 15+ years of experience in digital delivery, engineering, or program leadership.
• 5+ years leading large-scale web and mobile platforms.
• Experience in airline, travel, e-commerce, or high-scale consumer technology environments preferred.
• Proven track record of managing multiple Agile teams/pods.
• Experience engaging with CXO and board-level stakeholders.
• Strong understanding of design-led product delivery models.
• Experience with scaled Agile frameworks.
• Strong data-driven approach to delivery management.

Preferred Technology Exposure

• Mobile: React Native, iOS, Android
• Web: React, AEM, modern frontend frameworks
• Backend: .NET, Java, microservices architectures
• Cloud: AWS, Azure, GCP
• DevOps: CI/CD pipelines, observability, SRE practices
• Tools: Jira, Confluence, performance dashboards

Core Skills

Digital Delivery Leadership · Agile Program Execution · Web & Mobile Platforms · CXO Stakeholder Management · High-Velocity Release Management · Cloud & DevOps Ecosystems · Airline Digital Platforms · Cross-Functional Team Leadership