Analyst- HR IT Applications

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities :

·         Troubleshoot and resolve system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary.

·         Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.

·         Provide support with testing activities and maintain test documentation to support high-quality deliverables.

·         Drive and safeguard data consistency across HR IT systems

·         Collaborate with Global Application Support Specialists, developers and with other support teams

·         Provide continuous support and consulting to the HR data maintenance country teams 

·         Create support and training documents

·         Advise and support stakeholders on requirements and solutions

·         Act as a bridge between business and IT departments in an international context

·         Handling and management of Change Requests, assuring that the process is running as defined

 

Educational qualification:

·         Degree in Economics, Computer Sciences (IT), Business Management, Social Sciences or similar

Experience : ·         At least 2 years of professional experience in an international environment in the HR or IT area

Mandatory/requires Skills :

·         General overview of SAP HR PY, PT, PA and OM/PM(Organization Management and Position Management)

·         Logical, structured, proactive and effective way of working within international virtual teams

·         Global mindset, team oriented, strong communication skills and interest in learning

·         Reasonable knowledge in MS office tools

Preferred Skills :

English C1