Analyst I Software Engineering

Job Description:

Dynatrace Implementation Engineer

Job Title: Dynatrace Implementation Engineer

Job Overview:

The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep understanding of monitoring and performance management.

Key Responsibilities:

• Dynatrace Advisory:

• Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software

• Develop and implements policies, strategies, guidelines, standards, and procedures

• Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies

• Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach

• Dynatrace Deployment and Configuration:

• Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution

• Work with different technical teams across the organization in order to determine scope for different monitoring solution designs

• Work with stakeholder leadership and teams to partner on rollout of solutions

• • Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).

  • Integrate Dynatrace with existing systems and applications.

  • Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.

• Monitoring and Performance Management:

• • Set up monitoring for applications, services, and infrastructure using Dynatrace.

  • Create and manage dashboards, alerts, and reports to provide visibility into system performance.

  • Analyze performance data to identify bottlenecks, trends, and potential issues.

• Troubleshooting and Support:

• Work with stakeholder leadership and teams to partner on rollout of solutions

• • Collaborate with development, operations, and support teams to resolve performance issues.

  • Conduct root cause analysis for performance problems and recommend solutions.

• Optimization and Best Practices:

• • Develop and implement best practices for using Dynatrace effectively.

  • Optimize monitoring configurations and settings for improved performance and efficiency.

  • Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.

• Documentation and Training:

• • Document configurations, processes, and troubleshooting steps related to Dynatrace.

  • Conduct training sessions for team members on the use and capabilities of Dynatrace.

  • Create user guides and manuals for internal stakeholders.

  • Conduct training sessions with demo for customer

Qualifications:

• Education:

• • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Experience:

• • Proven experience in deploying and managing Dynatrace in a professional setting.

  • Strong background in application performance monitoring and management.

  • Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).

  • Extensive background and experience in deploying and managing across complex global environments.

• Skills:

• • Proficiency in Dynatrace configuration and administration.

  • Strong analytical and problem-solving skills.

  • Strong Dynatrace DQL skills.

  • Excellent decision-making skills.

  • Excellent communication and collaboration abilities.

  • Familiarity with TypeScript language and React framework.

  • Familiarity with scripting languages (e.g., Python, Shell scripting) is a plus.

  • Understanding of IT infrastructure, networking, and application development processes.

  • Experience working with remote technical teams/resources.

  • Strong communication and executive level presentation skills.

Preferred Certifications:

• Dynatrace Certified Associate

• Dynatrace Certified Professional

Work Environment:

• This position may require both remote and on-site work, depending on the organization's needs.

• Occasional on-call support may be required to address critical issues.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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