Analyst /Senior Analyst (Loan IQ)

Responsible for processing Loan lifecycle events such as Billing,Rollover,Rate setting,Funding,Increase/decrease, Paydowns,Commitment reduction,Interest/Fee/Adhoc Payments, SSI updates with 2step/4step procedure followed.

▪Responsible to take action of  Lender queries received in group email boxes i.e ECRM within 24 hrs and resolution within 2 business days

▪Responsible for Processing assignment monitoring (Trades Process - Primary/Secondary)

▪Match Cash breaks for previous day transactions and add comments for pending items

▪Responsible to Share EOD status with detailed comments on BAU acitivities and Pending Items.

▪Responsible for Processing transactions as per training and SOP.Report to supervisor incase of any deviations.

▪Responsible for completing assigned Works with 100% accuracy.

▪Ensure to complete all mandatory trainings before due date

▪Capable of handling few operational reports as applicable for sub processes.

▪Having strong knowledge and hands on expereince in using applications like Loan IQ and Clearpar.

▪Responsible for investigating and resolving Pending cash breaks(New/Aged)

▪Capable of following escalations matrix.

▪Ensure to get cross trained in all sub processes within the team