Analyst-SCM

What you’ll do:

This position is within the Supply Chain department in Coimbatore, India. Candidate will be key player to manage the entire process from receiving a customer order to its fulfillment.

•    Receiving and recording customer orders in ERP.
•    Verify order details (price, quantity and lead time). Check inventory availability in ERP and get the best lead time from planning and purchase team for non-sufficient inventory items and acknowledging the order within 48 hrs.
•    Ensuring sufficient stock levels to meet the demand, tracking inventory movements and managing potential shortages.
•    Managing the customer priorities with Planning, Purchase and Production team.
•    Update the customer portal of key customers with the last promised date.
•    Coordinate with shipping team for shipment using the right shipment mode.
•    Provide customers with the real time updates on the status of their orders.
•    Manage the Customer returns.
•    Build Customer relationships, personalize communications and improve customer service.
•    Communicate the forecasts on weekly basis to planning team.
•    Analyze the order and forecast data to identify trends, optimize process and improve overall performance.
•    Alert the planning, production, and purchase team if any abnormal volume / surge demand / reduction in volume well in advance.
•    Review the lead time for contractual and non- contractual items and take action to improve the lead time.
•    Weekly measure of Customer OTD 
•    Managing Expedite, De Expedite and Cancel requests from Customers.
•    Manage the Firm and Forecast schedule from customers.
•    Update and maintain Sales orders in MRP system for changes in delivery requirements.
•    Develop and execute plans to exceed key customerr goals (Inventory DOH, OTD, Past due).
•    Plan For Every Part (PFEP) to optimize the inventory and improve OTD. 
•    Initiate action against error messages. 
•    Manage the Qualification orders with Contract review and ensure all the PPAP and FAIR requirements are captured and communicated to the concerned team members.
•    Coordinate Part number creation with the technical data and Manufacturing Engineering team.
•    Coordinate the new RFQs with Finance, SCM and Manufacturing Engineering team and ensure quotes are provided on time to Customer.
•    Resolve the price and MOQ issues with Customer.
•    Review the past due and maintain at the minimum.
•    Generate Customer OTD report for the previous month in the first day of every month.
•    Share the annual price list to all customers and ensure the customers have uploaded the same in their database and ensure right price list is maintained in ERP.
•    Drive to implement the best-practices and continual improvements in procurement process and with suppliers.
•    Comply with Supply Chain and Customer related procedures and compliance requirements.

Qualifications:

•    Bachelors full time degree/ Bachelor of Engineering is preferred.
•    Experience of min 5yrs (Diploma)/ min 3 years (Bachelors)
 

Skills:

•    Experience in handling intercompany orders  will be preferred. 
•    Additional qualification in material management will be preferred
•    Proficient with ERP systems & preferably MFG Pro.
•    Proficient with all MS office products.
•    Strong analytical and structured thinking skills
•    A good team player.
•    Language: Fluency in English & Tamil is required. Other South Indian languages an added advantage.
•    Capable of interfacing with all levels of management.