Role Purpose
The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement
JD- Ansible+ python+ Docker+ API
We’re looking to onboard a consultant for automation and production support, with a focus on Python-based automation, Ansible-driven deployment, FastAPI development (including API testing and IKP deployment), Docker/Kubernetes operations, and effective incident handling with clear RCA and documentation.
Key Responsibilities:
Required Skills:
Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
Mandatory Skills: Infrastructure Automation
Experience: 5-8 Years
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