Application Engineer - Delhi

Job Description

Job Title: Application Engineer

Role: Service Engineer

Department: Electronics

Role Category: Service & Support

Employment Type: Full -Time, Permanent

Job Summary

We are looking for enthusiastic freshers with at least 1 year of hands -on experience to join our Electronics Service team. The candidate will be responsible for providing application and service support, troubleshooting control systems and power electronics, and ensuring timely resolution of customer issues across India.

• Visit customer sites across India as per service and project requirements.
  

• Handle control system electronics and power drives.
  

• Perform in -depth troubleshooting of PCBs.
  

• Carry out repairs at SMD component level.
  

• Document new test procedures and prepare internal technical reports and CORN reports.
  

• Ensure on -time repair delivery and minimize re -repairs.
  

• Attend customer complaints through phone, email, and toll -free support.
  

• Visit customer locations for complaint resolution, training, and technical support.
  

• Handle customer queries based on assigned regions and products.
  

• Manage individual onsite assignments independently.
  

• Identify frequent product issues, escalate them to seniors, and provide solutions to customers.
  

• Provide technical service and troubleshooting support for all customer -reported faults.
  

• Maintain and update complaint records regularly.
  

• Ensure customer satisfaction through effective communication and service delivery.
  

• Be willing to travel extensively across India.
  

Requirements

Required Skills & Competencies

• Strong knowledge of electronics, control systems, and power drives.
  

• Hands -on experience in PCB -level and SMD component repairs.
  

• Good troubleshooting and analytical skills.
  

• Ability to work independently at customer sites.
  

• Strong communication and customer -handling skills.
  

• Basic documentation and reporting skills.
  

• Willingness to travel pan -India.
  

Benefits

Education Qualification

• DEEE / DECE / BE (Electrical, Electronics, or related disciplines)
  

Experience

• Freshers with minimum 1 year of relevant experience in electronics service or application support.