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Application Support Engineer L2 (Qlik / Informatica / MuleSoft)

salary Salary :

₹14 monthly

Job Description - Application Support Engineer L2 (Qlik / Informatica / MuleSoft)

 Hiring Alert | Application Support Engineer – L2 (Qlik / Informatica / MuleSoft)

 Location: Gurugram (Work From Office)
 Experience: 4–7 Years
 Budget: INR 10 – 12 LPA

We are looking for an experienced Application Support Engineer – L2 to support enterprise analytics, ETL, and integration platforms for a leading client environment.

 Key Responsibilities:
• Provide L2 support for Qlik, Informatica, and MuleSoft platforms
• Monitor ETL jobs, APIs, dashboards, and scheduled workflows
• Troubleshoot incidents and resolve issues within SLA timelines
• Perform Root Cause Analysis (RCA) for recurring incidents
• Support Qlik reload tasks, Informatica workflows, and MuleSoft integrations
• Coordinate with L3 teams, infrastructure, and release teams
• Handle Incident, Problem, and Change Management activities

 Required Skills:
✔ QlikView / Qlik Sense support & dashboard monitoring
✔ Informatica PowerCenter / Informatica Cloud experience
✔ MuleSoft Anypoint Platform support
✔ ETL & Data Integration troubleshooting
✔ Basic SQL knowledge
✔ Linux / Windows server exposure
✔ Experience with ServiceNow, Remedy, or Jira

 Good to Have:
• Cloud exposure (Azure / AWS)
• Shell or Python scripting
• API Management knowledge
• ITIL / Qlik / Informatica / MuleSoft certifications

 Qualification:
B.E / B.Tech / MCA / BCA or equivalent



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