AR Caller

Summary

What you'll do

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  Call US insurance companies to obtain claim status and payment information.
  
  


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  Follow up on outstanding accounts receivable and pending claims.
  
  


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  Investigate denied, rejected, or underpaid claims.
  
  


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  Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
  
  


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  Document call outcomes and actions taken in billing systems.
  
  


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  Resubmit corrected claims when required.
  
  


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  Escalate unresolved issues to supervisors or clients.
  
  


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  Work on aging reports to reduce outstanding balances.
  
  


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  Meet productivity, quality, and collection targets.
  
  


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  Ensure compliance with HIPAA and client guidelines.
  
  

What you have

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  Any Graduate (preferred)
  
  


• Good Communication

Key Performance Indicators

Experience

• 3+ Years of Experience


• Calling of Workers Comp claims and Refunds


• Experience in NextGen is preferred