AR Caller / Senior AR Caller

Role Summary:

• Meet quality and productivity standards.
  
• Contact insurance companies for further explanation of denials
  and underpayments.
  
• Work with multiple denials and take appropriate action to
  guarantee resolution.
  
• Ensure accurate and timely follow-up where required.
  
• Work across all AR cycles and AR scenarios.
  
• Handle appeals, refiling, and denial management.
  
• Call insurance companies in the USA on behalf of physicians
  and follow up on outstanding accounts receivable.
  
• Resolve billing issues that have resulted in delayed
  payment.
  
  

Requirements

Required Skills & Competencies:

• Minimum 1 year of experience in AR calling is an advantage.
  
• Understanding of Revenue Cycle Management (RCM) for US
  healthcare providers.
  
• Basic knowledge of denials and immediate action to resolve
  them
  

• Experience across appeals, refiling, and denial management.
  
• High energy, spontaneity, and flexibility for night
  shifts