AR Calling - RCMS - Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AR Calling - RCMS - Manager, you will lead and manage client service accounts within our Technology Consulting practice, focusing on operations and solutions. You will be responsible for driving client engagement workstreams, supervising teams, and independently solving complex problems to develop deliverables that meet client expectations. As a Manager, you will leverage your leadership skills to mentor junior staff, strategically plan projects, and manage client accounts. You will play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity, all while upholding quality standards and contributing to the firm's broader business strategies.

In this role at PwC Acceleration Center India, you will have the opportunity to embrace technology and innovation to enhance your delivery and encourage others to do the same. You will be accountable for confirming project success and maintaining standards, motivating and inspiring others to deliver quality. Your growing knowledge of how business works will play an important role in identifying opportunities that contribute to the success of our firm. You will articulate our purpose and values in a meaningful way, leading with integrity and authenticity.

Responsibilities

- Leading and managing revenue cycle managed services operations to enhance client support
- Implementing process optimization strategies to improve operational efficiency and cost-effectiveness
- Utilizing project management skills to oversee the execution of automation solutions and emerging technologies
- Conducting operational analysis to identify opportunities for business process improvement and lean process enhancement
- Developing and executing operations strategies to support service excellence and operational excellence
- Coaching and mentoring teams to foster a culture of continuous improvement and innovation
- Building and maintaining relationships with stakeholders to drive demand management and operational support
- Applying Six Sigma methodologies to streamline processes and enhance service operations
- Engaging in strategic questioning to identify and address operational challenges and opportunities
- Promoting the adoption of technology implementation and process execution methodologies to achieve operational goals

What You Must Have

- At least a Bachelor's degree
- At least 9 years of experience in healthcare revenue cycle management

- Mandate Epic HB & PB experience
- Oral and written proficiency in English required

What Sets You Apart

- Embracing change and emerging technologies
- Utilizing automation solutions for operational excellence
- Implementing lean process improvement and Six Sigma methodologies
- Excelling in project management and strategic questioning
- Developing business process improvements for cost efficiency
- Enhancing operations strategy through analytical thinking
- Building relationships and providing coaching and feedback

Travel Requirements

Job Posting End Date