AR Calling - RCMS - Senior Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AR Calling - RCMS - Senior Manager, you will lead and manage client support operations within our Technology Consulting practice, focusing on delivering exceptional solutions and driving operational success. You will be at the forefront of strategic advising, leveraging your skills and industry knowledge to enhance client interactions and project outcomes. As a Senior Manager, you will guide large projects, innovate processes, and maintain operational excellence, applying sound judgment and fostering high-performing teams to solve complex problems. Your role will involve crafting impactful messages and applying systems thinking to identify opportunities and validate outcomes with clients.

In this role at PwC Acceleration Center India, you will have the opportunity to deepen your skills and evolve your professional network within the Managed Services competency. You will motivate and coach diverse teams, contributing to the overall success of the firm by developing inclusive environments and driving results. Your ability to navigate ambiguity and make informed decisions will be crucial in maintaining the firm's standards and delivering quality results. This position offers a dynamic environment where you can grow as a strategic advisor and influence the firm's business strategies.

Responsibilities

- Leading operations and solutions initiatives within the revenue cycle managed services domain
- Guiding teams in the strategic planning and execution of process improvement projects
- Utilizing analytical thinking and automation solutions to enhance operational efficiency
- Building and maintaining relationships with clients to identify and address operational challenges
- Developing and overseeing the deployment of lean process improvement methodologies
- Promoting the use of emerging technologies and innovative practices across operations teams
- Validating data integrity and compliance within operational frameworks
- Identifying opportunities for optimizing process execution and improving service operations

- Key Responsibilities -

Client Management

Operational Leadership

Strategic Planning

Performance Management

Compliance & Quality Assurance

What You Must Have

- At least a Bachelor's degree
- At least 6 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Demonstrating advanced skills in operations strategy and process optimization
- Excelling in operational analysis and business process improvement
- Utilizing Six Sigma methodologies for operational excellence
- Leading technology implementation and automation solutions
- Innovating demand management and competitive advantage strategies
- Developing and coaching high-performing teams in managed services
- Applying strategic questioning and storytelling to influence client decisions

Travel Requirements

Job Posting End Date