AR Calling - RCMS - Senior Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AR Calling - RCMS - Senior Manager, you will lead and manage client support operations within our Technology Consulting practice, focusing on delivering exceptional solutions and services. As a Senior Manager, you will leverage your skills and professional experience to drive strategic advising and problem-solving initiatives. You will be responsible for leading large projects, innovating processes, and maintaining operational excellence while interacting with clients at a strategic level to drive project success.

In this role at PwC Acceleration Center India, you will motivate and coach teams to solve complex problems, applying sound judgment and developing high-performing, diverse, and inclusive teams. You will have the opportunity to deepen your skills, focusing on staying relevant in the industry. Your ability to craft and convey clear, impactful messages will be crucial in validating outcomes with clients and sharing alternative perspectives. This position offers a dynamic environment where you can grow as a strategic advisor, leveraging your influence and professional network to deliver quality results.

Responsibilities

- Leading operations and solutions projects within the revenue cycle managed services domain
- Driving process optimization and operational excellence through lean process improvement and Six Sigma methodologies
- Implementing automation solutions to enhance operational efficiency and cost-effectiveness
- Developing and executing operations strategies to support client needs and business objectives
- Conducting operational analysis to identify opportunities for business process improvement
- Managing and coaching teams to deliver service excellence and achieve project goals
- Building and maintaining relationships with clients to provide strategic support and operational guidance
- Utilizing analytical thinking and strategic questioning to solve complex operational challenges
- Promoting the adoption of emerging technologies to drive innovation and competitive advantage
- Facilitating process mapping and data collection to support informed decision-making

What You Must Have

- At least a Bachelor's degree
- At least 6 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Leveraging influence in operations and solutions consulting
- Innovating processes for operational excellence and efficiency
- Developing high-performing teams through strategic coaching
- Utilizing automation solutions for business process improvement
- Applying analytical thinking to enhance operational strategies
- Implementing lean process improvement and Six Sigma methodologies
- Excelling in communication and relationship building with clients

- Key Responsibilities:

Client Management

Operational Leadership

Strategic Planning

Performance Management

Compliance & Quality Assurance

Travel Requirements

Job Posting End Date