AR Trainer

4+ years' of total experience in medical billing/RCM

Deliver new hire training program for New hires and Laterals as required in office or Training from home using Online Learning Platform

Measure and document trainee performance

Provide feedback & monitor learning curve

Training on Communication & telephone etiquette.

Conduct Mock calls for trainees

Keep records of metrics for the training function

Training delivery standardization

Ensuring 85% through put

Developing Skill based curriculum / Assessment

Provide Coaching & Feedback to enhance trainee performance.

Deliver refresher training sessions

Participate in calibrations to ensure consistent scoring & feedback delivery Interview candidates when requested
Candidates who are AR callers, AR SMEs, AR QAs