Description We are seeking an organized and detail-oriented Assistant Manager to join our dynamic team. The successful candidate will play a crucial role in supporting the business team and channel partners, ensuring timely and accurate execution of back-office functions. This role involves close collaboration with internal and external stakeholders, contributing to the overall success of the organization.
Responsibilities
Manage and implement the Quote Management System (QMS) processes.
Generate quotes through QMS and coordinate with Underwriters (UW) for accurate quotations.
Maintain effective communication and coordination with internal and external stakeholders regarding quotations and related matters.
Ensure timely issuance of policies and endorsements by inwarding proposals according to company guidelines.
Share policy copies, endorsements, and relevant documents with brokers, clients, and the business team.
Maintain quote trackers and generate MIS reports as per requirements.
Prepare and share Risk Highlight Letters (RHL) with brokers for effective communication.
Provide CD statements to brokers and clients, ensuring transparency.
Offer end-to-end back-office support to the business team, including administrative tasks and documentation.
Perform additional back-office and support functions as needed to meet operational requirements.
Qualifications
Bachelor's degree in any stream from recognised university.
Minimum 3 years of experience in a back-office preferably in the insurance industry.
Strong knowledge of insurance processes, policies, and regulations and MS Excel.
Excellent organizational and time management skills, with the ability to prioritize tasks.
Proficiency in using MS Office suite and other relevant software for back-office operations including MS Excel.
Attention to detail and a commitment to accuracy in documentation and record-keeping.
Effective communication skills, both written and verbal, for interacting with stakeholders.
Ability to work independently and as part of a team, demonstrating a collaborative mindset.
Willingness to adapt to changing priorities and a fast-paced work environment.
A proactive approach to problem-solving and a customer-centric attitude.
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