Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments, credit and collections.
Manage collections on high value portfolios and follow-up onoverdue receivables
Execute dunning process and track collection effectiveness
Review AR aging and prioritize high-risk accounts
Engage with customers to resolve payment delays
Recommend account blocks and credit actions
Handle queries, raising disputes & driving resolution
Support credit hold/release decisions based on risk & monitorcredit exposure
Support month-end close reconciliations and collection reporting
Ensure adherence to SLAs and collection targets
Adhere to client internal control framework and support audits checks
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