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Assistant Manager

Job Description - Assistant Manager

Responsibilities

  • Manage end-to-end IT operations, infrastructure, network, telecom, and user support services across Khavda project locations.

  • Ensure high availability and performance of IT infrastructure, including servers, storage, network, Wi-Fi, MPLS, and end-user devices.

  • Manage IT governance activities including vendor management, contract management, SLA monitoring, AMC/warranty management, and procurement coordination.

  • Support IT budgeting, cost optimization, asset planning, and infrastructure capacity management.

  • Lead IT requirement analysis, planning, and execution for new project sites, offices, control rooms, and substations.

  • Ensure uninterrupted operation of business-critical applications and IT services.

  • Support implementation and enhancement of IT infrastructure, digital initiatives, and automation solutions.

  • Manage and support telecom connectivity, fiber network expansion, and mobile tower infrastructure.

  • Manage IT service delivery through ITSM tools (ServiceNow/ManageEngine), monitor SLA compliance, and generate operational MIS reports.

  • Maintain CMDB records and ensure accurate IT asset lifecycle management.

  • Manage data center operations, backup systems, disaster recovery readiness, server health monitoring, and storage infrastructure.

  • Coordinate with OEMs, telecom service providers, and vendors for project execution and maintenance activities.

  • Monitor IT security compliance across servers, networks, and end-user devices and ensure timely remediation of identified risks.

  • Support implementation of network security solutions including firewalls, VPNs, access control policies, and security monitoring.

  • Participate in review and implementation of infrastructure, network, and security designs for new projects and enhancement initiatives.

  • Create SAP Purchase Requisitions (PR), coordinate PO processing, verify invoices, and track payment approvals.

  • Support onboarding and offboarding activities, user access management, and asset allocation.

  • Maintain technical documentation, SOPs, asset records, project reports, and audit compliance documents.

  • Act as technical SME for network troubleshooting, infrastructure support, and connectivity-related issues



Qualifications

Qualification : BE/B.Tech (Computer Science / IT / Electronics) or MCA from a recognized institute



Required Skills:


  • IT Infrastructure Management

  • Network Administration (LAN/WAN/Wi-Fi)

  • Fiber Optic Network Management

  • Data Center Operations

  • IT Asset Management

  • Vendor Management

  • IT Service Management (ServiceNow / ManageEngine)

  • Microsoft 365 Administration

  • SAP PR/PO/GRN Process

  • Invoice Verification & Procurement Coordination

  • Project Management

  • Documentation & Reporting

  • Stakeholder Management


 



Experience:


  • 8-12 years of experience in IT Infrastructure & Operations.

  • Experience in Renewable Energy, Manufacturing, Infrastructure, Industrial Projects, or Remote Site Operations.

  • Hands-on experience with SAP PR/PO/GRN/Invoice processes, IT asset management, vendor management, and enterprise IT operations



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