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Assistant Manager (Communications)

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Job Description - Assistant Manager (Communications)

Job Title: Assistant Manager (Communications)

Location: Pune

Travel:  As per the project need 

Position Overview:

The Assistant Manager(Communications) is a hands -on content and
coordination role responsible for owning the end -to -end communication strategy
for 3–4 assigned programs.

This role exists to bridge the gap between field implementation and
external audiences. It requires translating complex program data, outcomes, and
on -ground realities into clear, compelling, and human -centered narratives
across print, digital, and media platforms.

The ideal candidate is not a passive coordinator or a pure strategist—but
an active owner who writes, briefs creatives, manages stakeholders, and
delivers communication assets with speed, accuracy, and brand consistency.
 

Key Responsibilities:

A. Program Ownership & Planning

·   Serve as the single -point owner
for communications of 3–4 concurrent programs/projects

·   Develop annual and quarterly
communication plans aligned with program goals and timelines

·   Deeply understand program
objectives, outcomes, stakeholder maps, and field realities

·   Proactively identify
communication opportunities and risks within assigned programs

B. Content Development & Storytelling

·  Create and edit a wide range of
high -impact content including:

·                  Social media captions and campaigns

·                  Case studies and success stories

·                  Website articles and program reports

·                  Event communication, speeches, and announcements

·  Translate quantitative data and
complex outcomes into accessible, emotion -driven narratives

·  Ensure all content reflects the
voice of communities and field staff, not just donors

C. Creative Coordination

·   Act as the bridge between program
teams and the creative unit (graphic designers, video producers)

·   Brief creatives with absolute
clarity on:

·                  Objective of the asset

·                  Target audience

·                  Core message

·                  Format and deliverables

·                  Deadlines and review cycles

·    Review drafts, provide
structured feedback, and iterate to ensure accuracy and brand alignment

D. Stakeholder & Media Coordination

·   Collaborate with internal program
teams, leadership, and external partners to source information and approvals

·   Support the execution of
launches, campaigns, and high -visibility events

·   Manage press, electronic, and
digital media relations as required for assigned programs

·   Ensure timely delivery of all
communication assets by managing dependencies and workflows

E. Brand & Quality Assurance

·   Ensure all outputs adhere to brand
tone, visual identity, and messaging frameworks

·   Maintain consistency in voice,
quality, and accuracy across all platforms and formats

·   Act as a quality gatekeeper for
all program -level external communication


About Lend A Hand India : Lend A Hand India (LAHI) is a leading national
Think Tank/NGO with over 20 years of experience in strengthening India’s skill
and vocational education ecosystem. LAHI works closely with 20+ State and UT
governments through long -term partnerships, providing technical advisory and
Project Management Unit (PMU) support to drive systemic reforms. In Uttar
Pradesh, LAHI partners with the Directorate of Training (DTE) and the State
Council for Vocational Training (SCVT) to support large -scale improvements in
ITIs, skill education curriculum, assessments, certification, and policy
implementation .

Our Mission

Equip School Students to Maximise Their Potential Through Skill Education

Our Approach

·                  Direct implementation in schools

·                  Partnership with central -state governments to define, and scale policy 

·                  Building of Centres of Excellence that act as lighthouses for innovation

·                  Resource organisation for the skilling ecosystem

Our Knowledge in Action

Through the design & execution of innovative models from training
centres, innovation hubs to mobile outreach initiatives, LAHI’s innovative
knowledge resource drives both grassroots learning and systemic transformation
across India. With 250+ LAHI staff embedded in state education systems across
20+ states, we provide technical and project management support, enabling
governments to translate policy into action.

Our Reach

LAHI’s current scale of work includes - 

·            20+ States and UTs

·            15000+ Schools

·            15 Lakh+ Students

·            250+ Team Members


Requirements

Experience and Skills required
 

  • Master’s degree in Mass Communication,
    Journalism, Media Studies, Public Relations, Development Studies, or a
    related field

  • Bachelor’s degree in any discipline with
    a strong portfolio of communications work may be considered

  • 5–7 years of relevant, full -time work
    experience in:

·            Corporate
communications, content creation, journalism, or

·            Development
sector communications / nonprofit storytelling

·            Proven
experience owning communications for at least one large -scale program or
project end -to -end

·            Demonstrated
portfolio of published writing (case studies, reports, articles, social
campaigns)

·            Experience
working directly with designers and video producers is mandatory

·            Prior
exposure to the development / social sector is preferred 

Essential Skills:

  • Superior writing and editing skills in
    English (structure, grammar, tone, clarity)

  • Storytelling instinct – ability to spot a
    narrative inside a dataset or field report

  • Creative briefing ability – can
    articulate a visual concept to designers and filmmakers

  • Project management – ability to manage
    multiple programs, deadlines, and stakeholders simultaneously

  • Digital fluency – working knowledge of
    social media platforms and website content management

  • English – Mandatory (professional proficiency)
  • Hindi or Marathi – Strong advantage (enables
    direct field engagement and authentic storytelling)

Personal Attributes:

  • Owner’s mindset 
  • Detail -oriented 
  • Collaborative but decisive 
  • Comfortable in high -context,
    resource -constrained environments 

  • Calm under pressure 


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