Assistant Manager - Customer Service (Ocean Exports) - HK

Company : Hunarstreet Technologies Pvt.

Job Type : Full Time

Mumbai, India

Job Description - Assistant Manager - Customer Service (Ocean Exports) - HK

Client: An Indian Logistics company

Work Model: 5 days WFO

Location: Andheri, Mumbai

We have an exciting opportunity for Asst. Manager Customer Service-Ocean Exports to manage the pricing/quotation process, serving as a single point of contact for all our pricing requirement.

Key Responsibilities:

- Handling Key Account business for Ocean Exports by sea, which includes complete coordination with shippers, consignees, carriers, freight forwarders, transporters, and CHAs for CFS and factory stuffing of containers and LCL cargo.

- Coordinating with the Overseas Office for Nomination Shipments and managing these shipments.

- Managing and reviewing export and import operations to align with ocean freight business and customer needs.

- Coordinating with the Sales and Documentation teams for shipment procedures.

- Sending quotations to customers for ocean exports and imports.

- Handling hazardous and reefer containers.

- Managing over-dimensional cargo.

- Establishing and maintaining strong working relationships with customers to generate more business from existing clients.

- Managing department reporting requirements, including DSR and Operation Tracking Reports.

- Effectively managing time, prioritizing tasks, and meeting deadlines. Producing quality work under extreme time pressure and deadlines.

Job Requirements:

- Bachelor’s degree in Commerce, Logistics, or a related field with over 8 years of experience, including at least 4 years in Ocean Export and Import.

- Experience handling shipments of a minimum volume of 150 containers per month.

Skills/Requirements:

- Advanced skills in MS Word, Outlook, and Excel.

- Ability to make effective decisions under pressure.

- Ability to gather and interpret relevant data and information.

Interested candidates please Apply!!!

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About the Company

Hunarstreet Technologies Pvt.

Hunarstreet Technologies is focussed on making recruitment a reliable, fast, and transparent process. We are focussed on the myriad job opportunities in the Indian start-ups and understand these requirements in all its colours and designs. We are able to achieve a success rate of 87% in relevancy of...

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Assistant Manager - Customer Service (Ocean Exports) - HK

Job Description - Assistant Manager - Customer Service (Ocean Exports) - HK

About the Company

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