Assistant Manager || Fleet Management/Logistics - Mumbai

Role Overview

Assistant Manager

Operations will support the end-to-end operational
efficiency of branch functions, rental fleet management, system monitoring, and
process compliance. The role requires strong analytical skills, coordination
with cross-functional teams, and regular branch engagement to ensure seamless
operations across the network.

Key Responsibilities

1. Rental Equipment Software & System Management

• Act as the Single Point of Contact (SPOC) for the Rental
Equipment Management Software for all branches.

• Coordinate with IT / software providers for system
updates, issue resolution, user access, and escalations.

• Ensure accurate data entry, process adherence, and
utilization of the software across branch teams.

2. Monitoring, Analysis & Escalations

• Monitor daily operational dashboards, fleet utilization
reports, service logs, and TAT compliance.

• Conduct trend analysis, identify deviations, and highlight
abnormalities to relevant stakeholders.

• Drive timely escalations for operational bottlenecks,
system issues, and process non-compliance.

3. Rental Fleet & FAR (Fixed Asset Register) Analysis

• Track and analyse the Rental Fleet performance,
availability, deployment, utilization, and downtime.

• Maintain and verify FAR data related to rental equipment.

• Identify underutilized assets and provide recommendations
for redeployment or redistribution.

4. Branch RAU & Stock Request Analysis

• Review RAU (Rental Asset Utilization) reports from
branches.

• Analyze stock requests to ensure demand justification,
availability, and alignment with inventory planning.

• Coordinate with procurement, logistics, and branch teams
for stock fulfilment and optimization.

5. Branch Visits

• Conduct periodic branch visits to assess operational
processes, equipment condition, documentation, and software usage.

• Prepare visit reports highlighting gaps, action plans, and
process improvement opportunities.

6. Service Calls & Spares Consumption

• Monitor service call logs, issue closure timelines, and
service cost analysis.

• Track spares consumption patterns, identify abnormalities,
and optimize preventive maintenance activities.

• Coordinate with service teams to ensure adherence to SLAs.

7. Revenue Monitoring

• Analyze Branch-wise and System-wise revenue performance.

• Identify revenue leakages, missed billing opportunities,
or underutilization of rental assets.

• Collaborate with sales and branch teams to improve revenue
realization.

8. Licenses Monitoring

• Maintain updated records of operational, software, and
compliance-related licenses.

• Track renewal cycles and ensure timely renewals to avoid
business disruptions

Skills & Competencies-

• Strong analytical and reporting skills

• Proficiency in MS Excel, ERP tools, and rental management
software

• Excellent coordination and communication abilities

• Process-driven mindset with attention to detail

• Ability to conduct audits and drive corrective actions

• Operational problem-solving and decision-making capability

Key Attributes –

• Result-oriented and proactive

• Willingness to travel for branch visits

• Ability to multitask and manage cross-functional
interactions

• High sense of ownership and accountability.

Requirements

Qualifications & Experience –

• Any Science/ Commerce degree + MBA operations (preferred)

• 6+ years of experience in operations, fleet management,
logistics, or related fields

• Experience in rental equipment operations will be an added
advantage