We are looking for an experienced professional to manage store maintenance and facility operations across multiple retail locations. This role focuses on ensuring that stores consistently meet high standards of functionality, safety, and customer readiness. You will play a key role in assessing infrastructure conditions, identifying maintenance needs, and driving timely improvements to enhance overall store performance.
The position requires a strong on-ground presence, involving regular store visits to evaluate infrastructure quality and operational readiness. You will work closely with internal stakeholders and external vendors to ensure efficient maintenance execution, cost control, and seamless coordination for repairs, refurbishments, and new store readiness. A data-driven approach to analyzing maintenance requirements and optimizing processes is essential for success in this role.
Requirements
Key Responsibilities
Assess store infrastructure, maintenance requirements, and overall facility conditions across locations
Conduct regular site visits to evaluate functionality, safety, and customer readiness standards
Analyze maintenance data and provide actionable insights for operational improvements
Identify repair, refurbishment, and preventive maintenance needs and recommend solutions
Collaborate with regional teams and store staff to gather feedback on infrastructure issues
Coordinate with vendors for maintenance activities, service agreements, and cost negotiations
Ensure timely execution of repairs and adherence to quality standards
Work closely with finance teams to manage maintenance budgets, payments, and expense tracking
Maintain records of maintenance activities, vendor contracts, and service performance
Support new store setups, handovers, and renovation projects from a maintenance perspective
Drive continuous improvement in maintenance processes and operational efficiency
What Makes You a Great Fit
8–10 years of experience in facility management, maintenance, or retail infrastructure roles
Strong understanding of store maintenance, utilities, and safety standards
Experience working with vendors, AMCs, and service providers
Ability to analyze data and identify practical solutions for maintenance challenges
Good knowledge of retail operations, preferably in sectors like jewellery or similar industries
Strong coordination and stakeholder management skills
Detail-oriented with the ability to manage multiple locations and priorities
Proactive problem-solving approach with a focus on quality and efficiency
Strong organizational and documentation skills
Ability to work collaboratively across teams and ensure smooth execution of tasks
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