Assistant Manager of University Relationships

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Kaaiser, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Explore. 

About This Role

We are hiring an Assistant Manager of University Relationships to support and manage Kaaiser's Australian university partnerships through strong communication, timely contract management, and consistent relationship upkeep.

This is a great opportunity for someone early in their international education career who is organised, communicative, and eager to build deep expertise in university partnerships. You will be the day-to-day point of contact for Australian university representatives, ensuring smooth communication, contract renewals, and ongoing engagement.

What You Will Own

University Communication & Relationship Management

• Serve as the primary day-to-day contact for Australian university representatives


• Handle all inbound and outbound communication via email and calls in a professional and timely manner


• Build and maintain positive working relationships with university international offices


• Keep internal stakeholders informed of university updates, requirements, and feedback

Contract Management & Renewals

• Track and manage contract timelines, renewal dates, and documentation for all Australian university partners


• Coordinate contract renewals by liaising with university representatives and internal teams


• Ensure all agreements are accurately maintained, filed, and up to date


• Flag any contractual changes, risks, or opportunities to senior management

Administrative & Operational Support

• Maintain accurate records of all partnership communications and agreements


• Prepare summaries, reports, and updates on partnership status for internal review


• Support senior team members in preparing for university meetings, reviews, and visits


• Coordinate follow-ups and action items arising from university interactions

What Success Looks Like

• All contract renewals are completed on time with zero lapses


• University representatives receive prompt, professional, and consistent communication


• Partnership records and documentation are always accurate and up to date


• Internal teams are proactively updated on university requirements and changes


• You build a reputation as a reliable, knowledgeable point of contact with university partners

About You

You are a detail-oriented, proactive professional who takes ownership of your responsibilities and communicates with confidence. You enjoy working in a structured environment and are motivated by building strong, lasting professional relationships.

Experience & Background

• 2–4 years of experience in international education, student recruitment, or a client-facing coordination role


• Prior exposure to Australian universities is a must


• Experience managing contracts, documentation, or correspondence in a professional setting


• Comfortable handling a high volume of email and call-based communication

Skills & Capabilities

• Strong written and verbal communication skills


• Organised and detail-oriented with good follow-through


• Ability to manage multiple tasks, timelines, and stakeholders simultaneously


• Comfortable working with contracts and administrative documentation


• Proficient with standard productivity tools (email, spreadsheets, CRM systems)

Personal Attributes

• Reliable and ownership-driven


• Professional and confident in external communications


• Proactive in flagging issues and following up on open items


• Team player who collaborates well with internal stakeholders


• Eager to grow within the international education space

Why This Role Is Compelling

• Build foundational expertise in Australian university partnerships


• High ownership of day-to-day operations within a globally respected brand


• Work closely with senior leadership and gain exposure to strategic partnership work


• Clear growth path within Kaaiser and the broader Manifest Global group


• Collaborative, fast-paced environment with real responsibility from day one