Assistant Manager - Operations.Trade Operations-OT Honk Kong

Key Result Areas

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.

• Perform sanction checking of relevant parties in documents.

• Handle Trade Operations.

• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.

• Ad-hoc tasks given by the Team Head

• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.

• No revenue leakage due to miss out in charges collection

• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

• Managing customers’ expectations, Ideation and working on automation projects

• Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues

• Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.

• Audit observations if any, must be closed in an effective and timely manner.

• Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.

• Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.

• Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.

• Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

• Bachelor's Degree
• At least 9-12 years of relevant working experiences in Trade Operations
• Expert level knowledge in Understanding of Trade Ops. 
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles
• Good communication skills, Team Management and interpersonal skills
• Proficiency in MS Office (Word and Excel)
• Attentive to details, good analytical skills and interpersonal skills
• Able to work under pressure, excellent organizational skills and good team player.