Assistant Manager - Store Sales

We are seeking a motivated and energetic Assistant Store Manager (ASM) to join our Business Development team at Wooden Street. The ASM will play a key role in supporting the Store Manager in daily store operations, achieving sales targets, delivering an exceptional customer experience, and leading a team of store associates. You’ll help ensure that the store runs efficiently while upholding the brand’s service and visual standards.

Key Responsibilities:

• Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability
  

• Assist in training, mentoring, and motivating the sales team to achieve individual and team targets
  

• Ensure exceptional customer service to maintain high levels of customer satisfaction
  

• Handle store operations including inventory, compliance, and administrative tasks
  

• Maintain the store's visual standards and overall cleanliness
  

• Track buying patterns, customer needs, and sales trends to support business decisions
  

• Share innovative ideas to improve customer engagement and boost revenue
  

• Conduct regular performance reviews and recommend training plans for staff
  

• Address customer complaints and internal issues in a timely and professional manner
  

• Act as a role model for excellent customer service and professional conduct
  

• Take over Store Manager duties in their absence and support overall store management
  

Requirements

• Proven experience in retail operations, preferably as an Assistant Store Manager or Senior Sales Executive
  

• Strong leadership and people management skills
  

• Customer-first approach with the ability to handle escalations gracefully
  

• Good organizational and multitasking skills
  

• Strong verbal and written communication abilities
  

• Energetic, proactive, and results-oriented mindset
  

• Graduation in any stream preferred
  

Benefits

• Competitive salary with attractive incentives
  

• Training and mentorship from senior leaders in the retail industry
  

• Career growth opportunities within a fast-growing retail brand
  

• Supportive and collaborative team environment