Assistant Manager - Workplace Assurance and Control

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Job Description Summary

Job Description

Performs complex data processing using established procedures and testing new procedures to see if they might represent improvements over existing methods.
Helps senior colleagues manage client and customer relationships by using client systems and protocols.
Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.
Delivers prescribed outcomes by working as directed within established data management systems and procedures.
Works independently to collate and analyse data using pre-determined tools, methods and formats.
Organises and prepares complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for special reports.
Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
Provides input into the development of procedures for an area within the organisation, then monitors the implementation of those procedures.
Provides advice on designing new processes and systems to achieve professional standards and desired outcomes.
Analyses specified problems and issues to find the best technical and/or professional solutions.