Assistant Officer, Personal Banker, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive the growth of the Current Account and Savings Account (CASA) portfolio.
• Manage and deepen relationships with retail banking customers by understanding their financial needs and providing appropriate solutions.
• Promote and cross-sell a comprehensive range of consumer banking products and services.
• Deliver exceptional customer service to ensure high levels of customer satisfaction and retention.
• Ensure strict compliance with regulatory requirements, internal policies, and Know-Your-Customer (KYC) standards during customer onboarding and transactions.
• Participate actively in branch sales campaigns, roadshows, and marketing events to generate leads.

Requirements

• A degree or diploma in Business, Finance, or a related field.
• Prior experience in sales, customer service, or relationship management within the banking or financial services industry.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Goal-oriented individual with a proven track record of meeting performance targets.
• Good understanding of retail banking products, financial market trends, and regulatory guidelines.
• Ability to work effectively both independently and as part of a collaborative team.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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