Assistant Resort Manager

Job Title: Assistant Resort Manager - Food &
Beverage, Front Office, Housekeeeping

Location: Keekoo Hospitality, Udaipur, Rajasthan

About Us:

At Keekoo Hospitality, we strive to provide unforgettable
experiences for our guests. Nestled in scenic surroundings, our resort offers
unparalleled service and amenities. We believe in creating a harmonious
environment where both guests and staff feel valued and cared for. Join us in
our journey of hospitality excellence.

Key Responsibilities:

1. Hassle -free Check -in & Check -out:

   - Streamline
check -in and check -out processes to minimize guest wait times.

   - Coordinate with
front office staff to ensure efficient handling of guest arrivals and
departures.

2. Room Readiness & Upsell/Cross -sell:

   - Work closely with
housekeeping and maintenance teams to ensure rooms are prepared on time and to
the highest standards.

   - Implement
strategies to upsell and cross -sell resort amenities and services to enhance
guest experience and revenue.

3. Employee Experience:

   - Conduct timely
training sessions for food & beverage, front office, housekeeping, and
restaurant staff to ensure they are equipped with necessary skills and knowledge.

   - Regularly review
employee performance and provide constructive feedback to support their growth
and development.

4. Vendor Experience:

   - Identify suitable
vendors for food, beverages, housekeeping supplies, and other essentials
required for resort operations.

   - Negotiate with
vendors to secure the best rates and quality of products, ensuring
cost -effectiveness without compromising on standards.

5. Property Experience:

   - Manage credit
systems and payment schedules with vendors and suppliers to maintain smooth
operations.

   - Oversee
cleanliness and maintenance of guest rooms, property areas, and restaurant
facilities, adhering to hygiene and safety standards.

6. Food & Beverage Operations (Including Restaurant
and Room Service):

   - Supervise food
& beverage staff to ensure efficient service delivery and exceptional
dining experiences for guests in the restaurant and through room service.

   - Collaborate with
the culinary team to maintain high -quality food standards and develop seasonal
menus.

   - Monitor inventory
levels and order supplies to meet demand while minimizing waste.

   - Ensure compliance
with health and safety regulations in food preparation and service areas.

7. Guest Feedback:

   - Implement systems
to collect guest feedback and reviews, ensuring timely responses and
appropriate action plans.

   - Analyze guest
feedback data to identify areas for improvement and implement strategies to
enhance guest satisfaction.

8. Housekeeping Responsibilities:

- Supervise housekeeping staff to ensure cleanliness
standards are met or exceeded throughout the resort, including guest rooms,
public areas, and back -of -house spaces.

- Implement efficient cleaning procedures and schedules to
maintain a pristine environment for guests.

- Coordinate with maintenance teams to address any issues
related to room cleanliness or functionality promptly.

- Monitor inventory of cleaning supplies and equipment,
ensuring adequate levels for daily operations.

- Conduct regular inspections to ensure compliance with
cleanliness and safety standards.

Requirements

Requirements:

- Bachelor's degree in Hospitality Management or related
field preferred.

- 0 -2 years of experience in Hotel Industry

- Excellent communication and interpersonal skills.

- Strong leadership abilities with a customer -centric
approach.

- Ability to multitask, prioritize, and problem -solve in a
fast -paced environment.

- Proficiency in relevant software applications such as
property management systems and Microsoft Office suite.

Benefits

Benefits:

- Competitive salary commensurate with experience.

- Opportunities for career advancement and professional
development.

- Performance incentives.

-  Free Food &
Accommodation