Assistant Store Manager

FUNCTION : OPERATIONS                    
JOB TITLE  : ASSISTANT STORE MANAGER                    
Job Description    Is responsible for store opening/closing based on the shift. Analyse and study report of Top selling SKU's and conduct floor walk with purchase to ensure availability, visibility ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer, department manager and for cashier, packers along with cash officer. Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth function of store. Participate in weekly meetings and attend weekly briefing for security staff, housekeeping staff and promoters. Coordinate with 3P vendors, purchase to ensure adequate staffing. Track the daily KRAs for staff motivation & engagement. Coordinate with vendors for preventive maintenance, escalation of issues with maintenance team & help desk. Supervise daily Perpetual Inventory and 10 item stock take, do root cause analysis and identify problems, suggest measure to reduce pilferage. Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage. Monitor daily cash handover to bank  and follow strong room process at opening, closing. Check the SRT register and ensure process is followed. Handle, verify & followup on customer complaints and queries. Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the trolly count on daily basis. Study the process audit report and design & develop action plan and set systems & processes to execute the same to plug the gaps. Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Check the Daily Task Book and ensure its implementaiton. Prepare a end to end plan with timelines for stock take, coordinate with various functions, delegate task, monitor & followup to enable smooth stock take. Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day). Coordinate with maintainence team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, department managers. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in non core, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off. Ensure quick check out during peak hours. Ensure proper Parking management and handle any issues related to it. Preparing store  for festivals & seasonal requirement in coordination with different functions. Identify & discuss opportunities for better space management in consultation with category, SM, AM. Interacting with government official during their visit to the store and coordinating with relevant departments, functions.                
Grade    S2                
Candidate Profile    Internal employee -10th Pass, been the best Department Manager among peers. Has worked atleast 3-4 years as Department Manager. Is able to Lead a large team and consistently set performance standards, has handled complex situations in the past. Is able to multi task by using available resources. Is able to set clear goal and drives people by providing direction & guidance. Is highly active, has good product knowledge, is people oriented, mixes well with people. Willingly shares knowledge, believes in working together. Is able to look at situation from different perspective and is able to analyse the possible outcomes and take decision. 
External candidate - minimum 12th pass, in managerial/ supervisory role with FMCG / Retail / Hospitality / Manufacturing sector with team handling experience of minimum 8 years                 
Qualifying Grade    S1/ External                
Qualifying Skills to get the Job at the Interview/previous Grade    Has good Leadership skills. Is good at planning, directing, delegating. Strong on analytical skills. Believes in monitoring, followup & implementation. Is able to hand hold, guide and groom the team working with him/her. Has good communication skills. Is strong on processes. Has good coordination skills and can take quick decisons for complex challenges in an effective manner.                
Accepted Department from Which the candidate qualifies    Operations                
Prefered Dept    Operations                
Skills needed    Listening, Written Communication, Coaching, Administrative