Assistant Store Manager - HSR Layout - Bangalore

Company : Kushals Retail

Job Type : Full Time

Bengaluru, India

Number of Applicants

:

000+

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Job Description - Assistant Store Manager - HSR Layout - Bangalore

Job Title : Assistant Store Manager

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Assistant Store Manager supports the Store Manager by

achieving sales targets, ensuring operational excellence, and

fostering exceptional customer experiences through team leadership

and collaboration.

Key

Responsibilities

: Customer Focus

â Assist in fostering a customer -centric culture by ensuring

exceptional customer service.

â Exhibit emotional intelligence to build trust and rapport with

customers.

â Handling escalated customer queries, concerns, and feedback

with professionalism and empathy.

â Monitor adherence to company policies and guidelines by all

team members.

Sales Mastery

â Contribute to driving the store sales targets, including

category -wise goals.

â Assist in leveraging data insights to optimize inventory and

identify growth opportunities.

â Collaborate with the Store Manager and Visual Merchandising

(VM) team to maintain impactful in -store displays.

Leadership Excellence

â Support the Store Manager in motivating the team to achieve

high performance through coaching and recognition.

â Assist with resolving team conflicts and fostering a

collaborative work environment.

â Assist in conducting on -the -job training (OJT) and support

employee development through constructive feedback.

â Assist in employee schedules, provide feedback on

performance reviews.

Change Management

â Adapt quickly to new business strategies and processes,

ensuring smooth implementation within the team.

â Promote flexibility and enthusiasm for adopting new processes

and technologies.

Decision -Making

â Provide input and support for data -driven decisions that

enhance customer satisfaction and operational efficiency.

â Assist in analysing store performance metrics and

implementing improvements.

Store Operations Excellence

â Maintain outstanding store condition, ensuring it is clean,

organized, and visually appealing.

â Supervise daily store operations, including stock management,

visual merchandising, and shrinkage prevention.

â Ensure the store maintains compliance with company

standards through regular checks and audits.

â Handle administrative tasks such as preparing reports and

assisting with scheduling.

Candidate

Requirement

: â HSC with 5+ years of Experience / Bachelors Degree with 3+

years of experience, specifically in fashion retail industry ,

must be at a Team Leader/Team handling role for min 6

months .HSC qualification with 5+ years of experience in

Fashion Retail

â Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

and retail POS systems.

â Exceptional customer service skills, including active listening,

problem -solving, and the ability to build strong customer

relationships.

â Proven ability to drive sales, meet targets.

â Ability to motivate, guide, and develop a team.

â Excellent communication, interpersonal, and conflict resolution

skills.

â Ability to effectively manage multiple priorities and ensure

smooth and efficient store operations.

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