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Assistant Vice President - Operations - Exports

Job Description - Assistant Vice President - Operations - Exports

Responsibilities
  • End-to-end management of US Trade and Payment Operations, including customer delivery, stakeholder management, and risk control measures.
  • Provide consultative support to internal/external customers in Trade Finance and Payment Operations, catering to CIBG, IBG, and FIG segments.
  • Maintain agreed SLA thresholds for Trade Finance Transactions, ensuring timely and accurate processing.
  • Foster an innovative culture within the team, encouraging creative problem-solving and process improvement.
  • Handle projects related to process re-engineering, aiming to streamline and optimize operational efficiency.
  • Solve complex problems for Mashreq Bank customers across different countries, ensuring a seamless experience for all business interactions.
  • Collaborate with various business segments to understand their unique needs and provide tailored solutions.
  • Stay updated with industry trends and best practices in Trade Finance and Payment Operations, implementing innovative strategies.
  • Lead and mentor a high-performing team, providing guidance and support to ensure their professional growth and development.


Qualifications
  • Bachelor's degree in Business Administration, Finance, or a related field, with a preference for a Master's degree in a relevant discipline.
  • Minimum 8 years of experience in Trade Finance and Payment Operations, with a proven track record in a leadership role.
  • In-depth knowledge of US Trade and Payment regulations, as well as international trade practices and procedures.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work collaboratively across different business segments and build strong relationships.
  • Proficiency in using relevant software and systems for Trade Finance and Payment Operations.
  • Strong leadership and team management skills, with a track record of mentoring and developing talent.
  • Adaptability and flexibility to navigate in a dynamic and fast-paced environment.
  • A results-driven mindset, with a focus on continuous improvement and innovation.


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