Assistant/Deputy Manager - Tolling operations

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion.

Title              :        Assistant/Deputy.Manager – Operations – Tolling

Department:        SCM

Location      :        Jhagadia Factory

Reports To :          Senior Manager (Tolling)

Overview

This position is responsible to lead tolling operations (for the assigned unit or cluster of units), ensure adequate RM-PM availability, co-ordinate for requisite dispatches and undertake invoicing and other documentation to meet timely sales to customers.

Duties and Responsibilities:

Leadership

• Lead tolling operations for the assigned unit or cluster of units.
• Travel on a regular and frequent basis to the assigned units and undertake detailed reviews with the toller.

Performance

• Undertake daily, weekly and fortnightly production planning.
• Ensure adequate availability of RM-PM.
• Ensure delivery of required volumes in line with sales requirements and targets.
• Monitor daily sales order report and schedule / modify production accordingly.
• Co-ordinate with the customer service team, toller and transporter for planning and executing dispatches as per customer’s requirements.
• Daily monitoring of the toller’s units and drive toller to resolve issues that can affect production like manpower availability, RM-PM stocks etc.
• Prepare daily, weekly and other reports systematically as required to monitor performance of toller.
• Undertake transactions in ERP system for doing GR, issuing POs / STOs and invoicing along with relevant documents like E-way bill etc.
• Foresee and anticipate external challenges or issues that can impact tolling operations.
• Ensure proper production is done at the tolling unit by usage of approved RMs.
• Ensure deployment of prescribed production methods.
• Ensure proper dispatch process is followed e.g. staging, loading as per the batch number of invoice & stacking of material before dispatch after preparation of all documents, packaging in good condition.
• Undertake other tasks as and when required to improve the tolling operations.

EHS and compliance

 

• Conduct audits for the tolling units and other relevant sites.
• Ensure hygiene of the tolling unit and assets are handled and maintained properly.
• Demonstrate high level of ethical standard in handling tollers and transporters.
• To strictly follow the systems and procedure as per ISO 9001 and 14001

Qualifications/Experience:

• A Degree / Diploma in Commerce / Science.
• Additional qualification in SCM / Operations though not mandatory, would be good to have.
• 5-10 years Planning and Production experience in a production unit or factory (preferably handled 3rd party manufacturing / contract manufacturing / tolling) in the chemicals / allied / related industries.
• Good understanding on Microsoft Excel and Word.

Competencies required

Functional

• Good operations knowledge.
• Good supply chain knowledge.
• Good understanding on handling tolling units and other such players.

Behavioral

• Excellent interpersonal skill.
• Good written and verbal communication capability
• Good knowledge of Axapta or ERP system.
• Excellent functional co-ordination capability.      

• A Degree / Diploma in Commerce / Science.
• Additional qualification in SCM / Operations though not mandatory, would be good to have.