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Associate - Client Solutions Evening/Night Shift

icon building Company : Glg
icon briefcase Job Type : Full Time

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Job Description - Associate - Client Solutions Evening/Night Shift

 


GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.


As an Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable professional expert for our clients’ research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.


 


Key Associate Responsibilities Include (but are not limited to) 



  • Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights



  • Expand GLG’s expert network by identifying and recruiting new professionals through strategic lead generation and outreach via phone, email, and other channels.



  • Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits. 



  • Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

  • Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.

  • Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects

  • Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.

  • Proactively engaging with GLG’s Network Members to assess their expertise and gauge their fit-on client projects.

  • Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.

  • Develop a working knowledge of various industries to improve project and product service quality

  • Willingness to work in evening shifts (3pm to 12am Or 5pm to 2am)


As an Associate, You Will Learn To 



  • Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects.

  • Strengthen your ability to solve complex business challenges through structured analytical thinking, critical reasoning, and innovative problem-solving.

  • Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly performance targets.

  • Collaborate closely with regional and global teams to drive revenue growth and contribute to the organization’s broader commercial goals.

  • Mentoring and guiding GLG Associates on best practices.


 


Ideal Candidates Have 



  • Postgraduate / Graduate degree from a top-tier university

  • Has 1-3 years of work experience, ideally in B2B client servicing and business development roles.

  • Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)

  • General understanding, awareness and interest in corporate, consulting, and financial markets.

  • Demonstrated entrepreneurial/leadership skills.

  • Experience interacting with senior executives

  • Ability to work effectively independently and/or collaboratively in a team

  • Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail

  • Demonstrate the ability and initiative to handle increasing responsibility over time

  • Willingness to work flexible and extended hours basis business needs and client requirements

  • Successful track record of working in a dynamic environment, often accompanied by stringent deadlines


 


 


 

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