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Associate Consultant - WFM Functional

Job Description - Associate Consultant - WFM Functional

Description

Key Responsibilities:

  • Support WFM implementation and transformation activities across:

    • Timekeeping

    • Advance Scheduling

    • Attendance and Accruals

  • Participate in WFM testing cycles (SIT/UAT) and document defects and resolutions

  • Prepare client deliverables, including processing documentation, reports, and presentations

  • Assist in conducting workshops, requirement gathering sessions, and stakeholder interactions

  • Support configuration activities under guidance from senior team members

 

Skills & Competencies:

  • Strong analytical and data handling skills 

  • Good communication and stakeholder interaction skills 

  • Strong attention to detail and problem-solving ability

     

 

Tools & Technologies:

  • WFM platforms: UKG / Kronos (preferred)

  • Process tools: Visio, PowerPoint

     

 

Education / Years of Work Experience:

  • MBA HR or equivalent preferred

  • 2+ years of experience across WFM, and time-related transformation programs



Responsibilities

Key Responsibilities:

•    Support WFM client projects by applying knowledge of Timekeeping, Attendance, Leave Management, Scheduling, Accruals, and related WFM modules. 

•    Demonstrate functional and technical proficiency in Workforce Management and take a business driven approach to solving client challenges. 

•    Work as part of a global distributed team and ensure quality, timeliness, and accuracy of all deliverables. 

•    Assist in full lifecycle WFM activities including Discovery, Design, Configuration, Testing, Knowledge Transfer, and Deployment support. 

•    Prepare functional documentation, configuration workbooks, test scenarios, and issue logs. 

•    Drive effective communication with onsite teams and client stakeholders; ensure clarity and timely updates. 

•    Contribute to development of collateral, tools, templates, methodologies, and knowledge assets within the WFM practice. 

•    Demonstrate problem solving, analytical thinking, and attention to detail in project tasks.



Qualifications

Qualification:

  • 3–5.5 years of experience working in Workforce Management across Timekeeping, Attendance, Scheduling, Accruals, Forecasting, or related modules. 
  • Experience in WFM testing cycles including SIT and UAT. 
  • Understanding data mapping, configuration documentation, and business requirement analysis. 
  • Strong consulting skills with the ability to manage tasks, meet deadlines, and proactively identify risks. 
  • Analytical abilities and working knowledge of Excel, Word, PowerPoint. 
  • Strong written and verbal communication skills. 
  • Positive attitude, customer focus, and willingness to learn.

Additional Requirements:

  • Experience working with US or multi‑geo clients is an added advantage. 
  • Ability to seek feedback and adopt changes to improve performance. 
  • Acts in accordance with legal, regulatory, and internal risk management guidelines

Education / Years of Work Experience:

  • MBA HR or equivalent postgraduate degree from an accredited institution preferred. 
  • 3–5.5 years of hands‑on experience in Workforce Management systems and processes.


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