Associate - Control Management (Payment Operations)

Job Summary: As a Payments CORE Program Risk and Controls Associate within the Payments Controls organization, you will support the execution and continuous improvement of the Compliance and Operational Risk Evaluation (CORE) framework. You will partner with Control Managers and stakeholders across regions to drive data quality, governance, risk management, and control-related initiatives. This role offers the opportunity to influence firmwide risk programs while developing subject matter expertise in a critical control framework.

Job Responsibilities:

• Coordinate and support the execution of the Compliance and Operational Risk Evaluation (CORE) framework across Payments stakeholders.


• Partner with Control Managers to identify, track, and remediate risk, compliance, and control-related issues.


• Interpret and communicate Firmwide CORE standards, procedures, and governance requirements.


• Drive data quality assessments, reporting, and continuous improvement initiatives within CORE.


• Review and resolve CORE hygiene, upkeep, and maintenance activities to ensure data accuracy and completeness.


• Develop subject matter expertise in the CORE application and provide guidance and support to business partners.


• Prepare analyses, presentations, and recommendations for senior management on risk and control initiatives.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience in Risk Management, Finance, Business Administration, or a related field.


• Strong analytical, problem-solving, and data interpretation skills.


• Experience supporting risk, controls, compliance, audit, or operational risk initiatives.


• Ability to manage multiple priorities independently in a fast-paced environment.


• Excellent organizational skills with strong attention to detail and quality.


• Strong written, verbal, and presentation communication skills with the ability to engage stakeholders at all levels.


• Advanced proficiency in Microsoft Office applications.

Preferred Qualifications, Capabilities, and Skills:

• Working knowledge of automation and advanced data analytics tools to support risk management, data quality analysis, reporting, and process optimization.


• Working knowledge of Compliance and Operational Risk Evaluation (CORE) processes and methodology.


• Experience leading or supporting risk and control projects within a global organization.


• Proven ability to build effective partnerships across regions and functional teams.