Associate Director

Client Leadership Development Senior Specialist

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The opportunity

EY is seeking a Client Leadership Development Senior Specialist to help elevate how our partners and account teams engage the market and deliver value to clients. In this role, you will play a pivotal part in strengthening client leadership capability across EY by shaping and executing a global talent and development strategy aligned to our Clients & Industries agenda. Working across regions, service lines and functions, you will influence how account teams develop client leadership capabilities to enable them to deliver exceptional client experiences. Your work will directly support EY’s most important account teams and help drive consistent, high-impact leadership practices across the firm.

Your key responsibilities

• Build account team capability by identifying and validating Clients & Industries capabilities that inform a global client leadership talent development strategy and execution plan.


• Lead the implementation of agreed development initiatives, managing complex interdependencies with internal teams and external vendors to ensure disciplined execution and measurable impact.


• Partner closely with Clients & Industries leadership, regional leaders, service line leaders and talent teams to align priorities and deliver programs that support Client Excellence.


• Support and enhance career pathways and key account development programs, including those focused on global account and sales excellence, and relationship development. .


• Act as a subject matter resource for selected global talent programs, overseeing significant components of large or complex initiatives.


• Facilitate global learning programs by becoming certified in one or more Clients & Industries offerings and delivering content that drives behavioral change.


• Coach Clients & Industries team members and global talent and learning teams to strengthen capability, confidence and execution effectiveness.


• Influence senior stakeholders across the globe by listening carefully to needs, presenting compelling business cases and driving transformational change across diverse portfolios of accounts.


• Navigate and manage differences among stakeholders to establish shared goals, aligned approaches and successful outcomes.


• Lead cross-functional and virtual teams to deliver specific objectives, while managing multiple priorities independently and with minimal supervision.

Skills and attributes for success

• Successful applicants will have


• Strong strategic thinking skills with the ability to set, communicate and execute clear global deployment plans.


• Proven ability to build trust-based relationships with senior leaders and stakeholders across a complex, matrixed organization.


• Excellent business acumen with experience in sales, business development and account-focused environments.


• A challenger mindset with curiosity for new and emerging talentstrategies and formats that drive innovation and impact.


• Executive presence with outstanding written and verbal communication skills, enabling influence at the most senior levels.


• An entrepreneurial approach, demonstrating comfort with ambiguity, ownership of issues and persistence in driving solutions to completion.


• Strong program and project management capabilities, with attention to detail and a track record of delivering global, cross-border initiatives.


• Collaborative leadership style with the ability to coach, influence and inspire others without direct authority.

What we look for

We look for individuals with extensive professional experience, ideally gained within consulting or professional services environments, who bring a deep understanding of accounts, sales and talent-led capability building. You bring credibility, confidence and the ability to connect strategy to execution. You are energized by working across cultures and time zones, comfortable balancing multiple priorities and motivated by the opportunity to make a tangible impact on how EY serves its clients and develops its leaders.