Associate Director (Pre-sales)

This role is for one of the Weekday's clients

Min Experience: 8 years

Location: Bengaluru

JobType: full-time

You will lead and scale a high-impact Solutions Consulting team, driving end-to-end AI-led customer engagements. From discovery to solutioning, demos to pilots, you will define how we win complex enterprise deals — including owning structured RFP, RFI, and RFQ responses.

What will your responsibilities be?

• Manage complete pre-sales processes—including discovery, solution architecture, demonstration planning, pilot setup, and RFP/RFI/RFQ submissions
• Grasp customer goals, challenges, and workflows, and align them with AI-driven CX solutions
• Create and present customized demos, OTC workflows, and solution blueprints tailored for enterprise clients
• Serve as a trusted advisor, simplifying complex technical features into understandable business benefits
• Engage with CXOs and senior leaders to shape decisions and facilitate deal closures
• Lead solution design and system integrations (APIs, workflows, data platforms) tailored to client environments
• Work collaboratively across sales, product, and delivery teams to enhance offerings and optimize win strategies
• Produce technical materials such as proposals, presentations, case studies, and solution guides
• Provide team leadership and enablement by managing a group of 7–8 members
• Function as a program owner, overseeing multiple deals, schedules, and priorities within a dynamic environment

How is success measured?

• Delivering high-quality solution proposals and RFP/RFI/RFQ submissions that enhance win rates
• Establishing strong CXO relationships and influencing deals
• Implementing scalable AI-driven pre-sales frameworks and methodologies
• Building a high-performing, well-supported Solutions Consulting team

What qualifications make you a great candidate?

• 7–10 years of experience in pre-sales, solution consulting, or SaaS roles
• Experience leading teams of 7–8 members
• Comprehensive knowledge of enterprise sales cycles and RFP/RFI/RFQ processes
• Ability to connect technical capabilities to business impacts

Essential skills

• Strong techno-functional expertise in APIs, workflows, data management, SaaS, and GenAI
• Capability to design scalable, AI-powered CX solutions
• Excellent skills in stakeholder management and executive communication
• Strong problem-solving and structured thinking abilities

Desirable skills

• Experience in Customer Experience (CX) and/or the banking/BFSI sector
• Familiarity with contact center and telephony integration
• Background in AI/GenAI-enabled solutions within SaaS environments